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Perform Quality Assurance
- It's the means by which you go about auditing the quality requirements
- during the Plan Quality process and the results from the quality
- control measurements made during the Perform Quality Control
- process.
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Goal of Perform Quality Assurance
ensure that the performing organization uses appropriate policies and work methods to fulfill the project customer's needs.
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Four inputs to Perform Quality Assurance
- 1. Project Management Plan
- 2. Quality Metrics
- 3. Work Performance Information
- 4. Quality Control Measurements
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Input - Project management plan - two plans that are used in this process
- 1. quality management plan
- 2. process improvement plan
- contains criteria for determining if proposed process changes will be benefit to project
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Input - Quality metric
show the quality of project attributes and processes will be measured; enables standardized measurement of project and process quality
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Input - Work performance information
information is collected from the project while it is in process; provides data for determining how a project is performing in terms of quality
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Input - Quality Control measurements
results obtained from performing quality control activities; enables the evaluation of the effects of newly implemented changes on a project
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Perform QA Tools and Techniques (3)
- 1. Audit quality system
- 2. Process analysis
- 3. Root cause analysis
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Tool and technique - Audit Quality system
designed to identify missing, ineffective, or inefficient policies, processes, and procedures
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Tool and technique - Audit Quality system - 3 main
functions
- 1. inspecting work results
- 2. checking approved change requests
- 3. ensuring compliance with documentation
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Tool and technique - Process analysis
aims to identify where improvements can be made to project processes; to assess and determine if improvements are needed.
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Tool and technique - Root cause analysis
helps to determine where workflow is constricted and where inefficiencies are present.
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Tool and technique - Root cause analysis - 6 steps
- 1. define the problem
- 2. gather data to describe problem
- 3. determine possible causes
- 4. select the root cause
- 5. develop a solution strategy
- 6. test and evaluate the solution
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Outputs (4)
- 1. change requests
- 2. organizational process assets updates
- 3. project management plan updates
- 4. project document updates
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Output - change requests
result from QA activities to propose changes to policies, processes, or procedures
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Output - Organizational process assets update
updates to company policies, processes, and procedures
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Output - project management plan
updates to Quality Management plan, Schedule Management plan, or Cost Management plan
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Output - project document updates
updates to Quality audits, Training plans, and processdocumentation (some examples)
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