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Add-on sale
Additional merchandise sold to a customer in an ongoing transaction. (Colored Stone Essentials: Assignment 7)
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Adularescence
The cloudy bluish white light in a moonstone, caused by scattering of light. (Colored Stone Essentials: Assignment 2)
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Amorphous
Lacking a regular crystal structure. (Colored Stone Essentials: Assignment 1)
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Asterism
Crossing of chatoyant bands, creating a star in the dome of a cabochon. (Colored Stone Essentials: Assignment 2)
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Aventurescence
A glittery effect caused by light reflecting from small, flat inclusions within a gemstone. (Colored Stone Essentials: Assignment 2)
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Benefit
The value a feature holds for a customer. (Colored Stone Essentials: Assignment 7)
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Bleaching
A treatment that uses chemicals to lighten or remove color. (Colored Stone Essentials: Assignment 5)
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Blemish
Characteristic or irregularity confined to the surface of a polished gemstone. (Colored Stone Essentials: Assignment 3)
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Blind purchase
A purchase made without any research or prior knowledge. (Colored Stone Essentials: Assignment 7)
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Bodycolor
A gemstone's basic color, determined by its selective absorption of light. (Colored Stone Essentials: Assignment 2)
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Brilliant cut
Cutting style with triangular or kite-shaped facets that radiate from the center toward the girdle. (Colored Stone Essentials: Assignment 3)
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Buying uncertainty
A customer's "fear" of buying. (Colored Stone Essentials: Assignment 7)
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Cabochon
A smoothly rounded polished gem with a domed top and a flat or curved base. (Colored Stone Essentials: Assignment 3)
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Calibrated sizes
Gemstone sizes cut to fit standard mountings. (Colored Stone Essentials: Assignment 3)
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Cameo
A gem carving style in which the design, often a woman's profile, projects slightly from a flat or curved surface. (Colored Stone Essentials: Assignment 3)
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Cavity filling
Treatment that fills and seals voids to improve appearance and add weight. (Colored Stone Essentials: Assignment 5)
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Chatoyancy
Bands of light in certain gems, caused by reflection of light from many parallel, needle-like inclusions or hollow tubes. (Colored Stone Essentials: Assignment 2)
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Chemical composition
Kinds and relative quantities of atoms that make up a material. (Colored Stone Essentials: Assignment 1)
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Chemical formula
Written description of a material's chemical make-up. (Colored Stone Essentials: Assignment 1)
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Clarity
A gemstone's relative freedom from inclusions and blemishes. (Colored Stone Essentials: Assignment 3)
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Clarity characteristic
Internal or external feature of a gemstone that helps determine its quality. (Colored Stone Essentials: Assignment 3)
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Cleavage
A smooth, flat break in a gemstone parallel to planes of atomic weakness. (Colored Stone Essentials: Assignment 3)
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Closed-ended question
A question that requires only a "yes" or "no" response. (Colored Stone Essentials: Assignment 7)
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Closing ratio
The number of successful sales compared to the number of total sales attempts. (Colored Stone Essentials: Assignment 7)
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Color center
A small defect in the atomic structure of a material that can absorb light and give rise to a color. (Colored Stone Essentials: Assignment 2)
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Color change
A distinct change in gem color under different types of lighting. (Colored Stone Essentials: Assignment 2)
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Colored stone
Any gem material other than diamond. (Colored Stone Essentials: Assignment 1)
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Colorless impregnation
Filling of pores or other openings with melted wax, resin, polymer, or plastic to improve appearance and stability. (Colored Stone Essentials: Assignment 5)
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Color range
The selection of colors in which a gemstone occurs. (Colored Stone Essentials: Assignment 2)
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Color zoning
Areas of different color in a gem, caused by variations in growth conditions. (Colored Stone Essentials: Assignment 2)
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Commercial market
Market sector where average-quality gemstones are used in mass-market jewelry. (Colored Stone Essentials: Assignment 4)
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Compensation
A way to overcome objections by acknowledging part of the initial objection, then inserting a compensating benefit. (Colored Stone Essentials: Assignment 7)
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Conchoidal fracture
A curved and ridged fracture in a gemstone, extending from the surface inward. (Colored Stone Essentials: Assignment 6)
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Crazing
The network of tiny fractures that develops when an opal loses moisture. (Colored Stone Essentials: Assignment 6)
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Crystal structure
Regular, repeating internal arrangement of atoms in a material. (Colored Stone Essentials: Assignment 1)
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Cutting center
A city, region, or country with a large number of gemstone manufacturers. (Colored Stone Essentials: Assignment 4)
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Dealer
A wholesaler. (Colored Stone Essentials: Assignment 4)
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Density
The weight of an object in relation to its size. (Colored Stone Essentials: Assignment 3)
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Designer cuts
Artistic gem cuts that aren't limited to specific proportions or shapes. (Colored Stone Essentials: Assignment 3)
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Direct denial
A direct way to correct a customer's misconceptions. (Colored Stone Essentials: Assignment 7)
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Disclosure
Clearly and accurately informing customers about the nature of the goods they buy. (Colored Stone Essentials: Assignment 5)
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Dispersion
The separation of white light into spectral colors. (Colored Stone Essentials: Assignment 2)
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Doublet
Two separate pieces of material fused or cemented together to form a single assembled stone. (Colored Stone Essentials: Assignment 5)
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Durability
A gemstone's ability to withstand wear, heat, and chemicals. (Colored Stone Essentials: Assignment 1)
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Dyeing
A treatment that adds color or affects color by deepening it, making it more even, or changing it. (Colored Stone Essentials: Assignment 5)
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Ethics
Rules or standards governing personal or professional conduct. (Colored Stone Essentials: Assignment 5)
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Extinction
Dark areas in a faceted transparent colored stone. (Colored Stone Essentials: Assignment 2)
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Eye-clean
Description for a gem with inclusions visible only under magnification. (Colored Stone Essentials: Assignment 3)
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Facet
A flat, polished surface on a finished gem. (Colored Stone Essentials: Assignment 3)
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Fancy shape
Any gemstone shape other than round. (Colored Stone Essentials: Assignment 3)
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Fantasy cut
A free-form cut that can feature alternating curved and flat surfaces. (Colored Stone Essentials: Assignment 3)
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Fashioning
Another term for gem cutting and polishing. (Colored Stone Essentials: Assignment 4)
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Fashion jewelry
Inexpensive, or "costume," jewelry, often composed of materials other than precious metals and gemstones. (Colored Stone Essentials: Assignment 4)
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Feather
A general term for a break in a stone. (Colored Stone Essentials: Assignment 3)
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Feature
A characteristic or part of a piece of jewelry. (Colored Stone Essentials: Assignment 7)
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Federal Trade Commission (FTC)
A US Government agency that issues guidelines for the jewelry trade. (Colored Stone Essentials: Assignment 1)
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Findings
Small components used to make or repair jewelry. (Colored Stone Essentials: Assignment 6)
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Fine color
The color or colors in a gemstone's color range considered by the trade to be the most desirable. (Colored Stone Essentials: Assignment 2)
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Finish
The quality of the polish and precision of the cut of a fashioned gemstone. (Colored Stone Essentials: Assignment 3)
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Flame fusion
A process in which powdered chemicals are dropped through a high-temperature flame onto a rotating pedestal to produce a synthetic crystal. (Colored Stone Essentials: Assignment 5)
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Fluid inclusion
Small pocket in a gem that's filled with fluids and, sometimes, gas bubbles and tiny crystals. (Colored Stone Essentials: Assignment 3)
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Fluorescence
Emission of visible light by a material when it's stimulated by ultraviolet radiation. (Colored Stone Essentials: Assignment 2)
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Flux growth
A process in which nutrients dissolve in heated chemicals, then cool to form synthetic crystals. (Colored Stone Essentials: Assignment 5)
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Fracture
Any break in a gem other than cleavage or parting. (Colored Stone Essentials: Assignment 3)
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Fracture (fissure) filling
Using a filler to conceal fractures and improve the apparent clarity of a gem. (Colored Stone Essentials: Assignment 5)
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