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Strategic planning
the managerial process of creating and maintaining a fit betweent he organization's objectives and resources and the evolving market opportunities
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planning
the process of anticipating future events and determing strategies to achieve ogranizational objectives in teh future
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marketing planning
designing activites relating to marketing objectives and teh changing marketing environment
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marketing plan
a written document that acts as guidebook of marketing activites for the marketing manager
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mission statement
a statement of the firm's business based on a careful analysis of benfits sought by present and potential customers and an analysis of existing and anticipated environmental conditions
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marketing myopia
defining a business in terms of goods and services rather than in terms of the benefits custmers seek
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strategic business unit (SBU)
a subgroup of a single business or colection of related businesses within the larger organization
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SWOT analysis
identifying internal strengths (S) and weakness (W) and also examining external opportuniteis (O) and threats (T)
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envornmental scanning
collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implemtation of the marketing plan
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marketing objective
a statment of what is to be accomplished through marketing activites
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competitive advantage
The set of unique features of a company and its products that are perceived by the target market as significant and superior to the competition.
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Types of Competitive Advantage
- Cost
- Product/Service Differentiation
- Niche Strategies
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cost competitive advanttage
being the low-cost competitor in an industry while maintaining satisfactory profit margins
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experience curves
curves that show cost declinign at a predictiable rate as experience with a product increases
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product/service differentation competitve advantage
the provision of something that is unique and valuable to buyers beyond simply offering a lower price than the competitions
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niche competitive advantage
the advantage achieved whena firm seeks to target and effectivly serve a small segment of teh market
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sustainable competive advantage
an advantage that cannot be copied by the competition
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Market Penetration
Increase market share among existing customers
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Market Development
Attract new customers to existing products
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Product Development
Create new products for present markets
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Diversification
Introduce new products into new markets
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Portfolio Matrix Strategies
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portfolio martrix
a tool for allocating resources among products or strategic business units on the basis of relative market share and market growth rate.
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star
in the portfolio matrix a business unit that is a fast-growing market leader
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cash cow
in the portfolio matrix; a business unit that genetrates more cash than it needs to maintain its market share
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problem child (question mark)
in the portfolio matrix a business unit that shows rapid growth but poor profit margins
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dog
in the portfolio matrix, a businesss unit that has low growth potential and a smallmarket share
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marketing strategy
the activites of selecting and descriving one or more target markets and developing and maintaingin a marketing mix that will produce mutually satisfying exchanges with target markets
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market opportunity analysis (MOA)
the description and estimation of the size and sales potential of market segments that are of interst to teh frim and the assessment of key competitors in these market segments
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marketing mix
A unique blend of product, distribution, promotion, and pricing strategies designed to produce mutually satisfying exchanges with a target market.
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Marketing Mix: The “Four Ps”
product, place promotion and price, which together make up the marketing mix
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implementation
the process that turns a marketing plan into action assignments and ensures that these assignments are executed in a wa that accomplishes the plan's objectives
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evaluation
gauging the extent to which the marketing objectives have been achieved during teh specified time period
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control
provides the mechanisms for evaluating marketing results in light of the plan's objectives and for correcting actions that do not help the organization reach those objectives within budget guidelines
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marketing audit
a though systematic periodic evauation of the objectives stragegies structure and performance of the marketing organization
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