course objectives 2

    The MSCONFIG command brings up the System Configuration Utility that performs diagnostic procedures on the Windows startup files. You must be logged on with Administrator permissions to complete the troubleshooting procedure.MSCONFIG should be used when the computer boots but will not load the Windows operating system correctly. To troubleshoot the Windows operating system with MSCONFIG, follow these steps:Start Windows using only the basic drivers and services.Select Start > Run > General > Diagnostic startup – load basic devices and services only > OK.Restart the computer.
  2. dir
    displays the content of the current directiry
  3. CHKDSK(/f/r/x)
    • chkdsk creates a report of the disk
    • F fixes any file allocation table entries. Fixes errors on the disk
    • R attempts to recover data from bad sectors of a drive
    • X Dismounts the volume if necessary
  4. XCOPY
    copys files, directories, or entire drives from one location to another.
  5. format
    formats a drive, mount point, or volume with a file system
  6. MD
    creates a new directory
  7. CD
    changes to a different directory
  8. DR
    removes directory
  9. SFC
    • The System File Checker (SFC) allows you to check all of the protected system files, such as krnl386.exe, and replace them with known good versions if they have become corrupted or deleted
    • use the command sfc /scannow at the command line to initiate the system file checker
  10. User File Locations
    By default, Windows stores most of the files created by the user in the folder C:\Documents and Settings\User_name\My Documents\.
  11. System File Locations
    When the Windows operating system is installed, all of the files that are used to run the computer are located in the folder C:\WINNT\system32 for Windows 2000 and C:\Windows\system32 for Windows XP and Windows Vista.
  12. Temporary Files
    • The Temporary Files folder contains files created by the operating system and programs that are needed for a short period of time. For example, temporary files might be created while an application is being installed to make more RAM available for other applications.
    • Temporary files are found in the folder C:\Documents and Settings\User_name\Local Settings\Temp.
  13. Program Files
    • folder is used by most application installation
    • programs to install software. Programs are usually installed in the folder C:\Program Files.
  14. Offline Files and Folders
    With Windows 2000, a new feature to help mobile users be more productive was introduced. Offline Files and Folders allows you to select shared files and folders from the network to be stored on your computer. These files are available after the computer is disconnected from the network. When you reconnect to the network, the changes that you have made offline are automatically applied to the original files on the network
  15. Disk Error-Checking Tool
    The Windows operating system uses CHKDSK from within the GUI or at the command line to detect and repair disk errors.
  16. Active partition
    • This partition is used by the operating system to boot the computer. Only one primary partition can be marked
    • active.
  17. Primary partition
    This is usually the first partition. A primary partition cannot be subdivided into smaller sections. There can be up to four partitions per hard drive.
  18. Extended partition
    This partition normally uses the remaining free space on a hard drive or takes the place of a primary partition. There can be only one extended partition per hard drive, and it can be subdivided into smaller sections called logical drives.
  19. Mount points
    With the NTFS file system, a drive can be mapped to an empty folder on a volume and is referred to as a mounted drive. Mounted drives are assigned drive paths instead of letters and are displayed as a drive icon in Windows Explorer. Use a mounted drive to configure more than 26 drives on your computer or when you need additional storage space on a volume.
  20. How to Mount a drive
    • To mount a volume in Windows:
    • Select Start > Control Panel > Administrative Tools > Computer Management.
    • Click Disk Management in the left pane.
    • Right-click the partition or volume to be mounted.
    • Click Change Drive Letter and Paths.
    • Click Add.
    • Click Mount in the following empty NTFS folder.
    • Create an empty folder, type the path to an empty folder, or browse to an empty folder on an NTFS volume and click OK.
    • Close Computer Management.
  21. Foreign
    A dynamic disk that has been moved to a computer from another computer running Windows 2000 or Windows XP
  22. Initializing
    A basic disk that is being converted into a dynamic disk
  23. Offline
    A dynamic disk that is corrupted or unavailable
  24. Online (Errors)
    I/O errors that are detected on a dynamic disk
  25. System Monitor
    The System Monitor is part of the Performance Console and displays real-time information about the processors, disks, memory, and network usage of the computer. You can easily summarize these activities through histograms, graphs, and reports
  26. Event Viewer
    This tool logs a history of events regarding applications, security, and the system.
  27. Computer Management
    This tool allows you to access administrative areas such as System Tools, Storage, and Services and Applications.
  28. Services
    This tool allows you to manage all of the services on local and remote computers.
  29. Performance Monitor
    This tool displays and logs real-time information about the processors, disks, memory, and network usage for the computer.
  30. System Information
    Administrators can use the System Information tool, as shown in Figure 2, to collect and display information about local and remote computers. The System Information tool quickly finds information about software, drivers, hardware configurations, and computer components. The information can be used by support personnel to diagnose and troubleshoot a compute
  31. System Restore
    This tool creates or loads a restore point for restoring the computer’s system files and settings.
  32. Remote Desktop Protocol
    allows you to use an application such as Remote Desktop or Remote Assistance to connect to another computer. These applications allow you to view the screen and control the computer’s mouse and keyboard as though you were local to that computer. The Remote Desktop Protocol is also used to operate computers that are connected to the network but do not have a monitor, mouse, or keyboard.
  33. Task Manager
    • allows you to view information about applications that are currently running. From the Task Manager, you can perform many functions:
    • Close any applications that have stopped responding.
    • Start a new task.
    • Monitor the performance of the CPU.
    • Monitor the performance of the virtual memory.
    • View all processes that are currently running.
    • View information about network connections.
  34. Regional and Language Options
    You can change many of the standards and formats for numbers, currencies, dates, and time by using the Regional and Language Options settings. These settings also allow you to change the primary language or install an additional language
  35. Event Viewer
    This tool logs a history of events regarding applications, security, and the system.
Card Set
course objectives 2
chap 12