Chapter 3 "Attitudes and Job Satisfaction"

Evaluative statements or judgments concerning objects, people, or events.

The emotional or feeling segment of an attitude

An intention to behave in a certain way toward someone or something

Any incompatibility between two or more attitudes or between behavior and attitudes

A positive feeling about one's job resulting from an evaluation of its characteristics.

The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth.

Employees' belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work.

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.

An emotional attachment to an organization and a belief in its values

The perceived economic value of remaining with an organization compared with leaving it

An obligation to remain with an organization for moral or ethical reasons

The degree to which employees believe an organization values their contribution and cares about their well-being.

An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does.

Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person

Dissatisfaction expressed through behavior directed toward leaving the organization

Dissatisfaction expressed through active and constructive attempts to improve conditions.

Dissatisfaction expressed by passively waiting for conditions to improve

Dissatisfaction expressed through conditions to worsen