-
no choice/nonselective menu
- cycle or single use
- serve clientele unable/no desire to choose
-
limited choice menu
provide choice for some items
-
choice/selective menu
- static/fixed: same menu item everyday
- OR
- single use: use one day only, clientele don't vary day-day
- OR
- cycle/standing: repeat in sequence (3-4wk then repeat); simplify purchase/prep
-
restaurant menu
- table d'hote: total meal at set $
- a la carte: separate items, separate $
- du jour: of the day; use leftovers
-
menu mix
- represents popularity; categorized as low vs. high
- compared to contribution margin
-
contribution margin
- represents profitability of item; categorized as high/low
- compared to menu mix
-
menu engineering: menu mix vs. contribution margin
- DOG: low profit, low popularity
- PLOWHORSE: low profit, high popularity
- PUZZLE: high profit, low popularity
- STAR: high profit, high popularity
-
popularity index
- analyze/predict item sales; determines each item's popularity in relation to other items
- can be used to predict future sales of item
-
benchmarking
compare satisfaction level of other facilities which are considered "best"
-
procurement
acquiring material for production
-
informal open market purchasing
buyer requests quotes on specific items for specific quantity/quality from 1+ supply sources
-
formal competitive bid buying (purchasing)
compare price (bid) offered by suppliers & place order with lowest bid
-
future contracts (purchasing)
purchase at specific price; shipped later
-
prime vending (purchasing)
use single vendor for majority of purchases
-
centralized purchasing
- personnel in one office does purchasing for all units
- cost-effective/time-saving
-
group/co-op purchasing
- separate units (not related to single mgmt) come together for joint purchasing
- economic advantage (discounts)
-
just-in-time purchasing
purchase products as needed; immediate consumption by customer
-
purchase order/recquisition
written record of items/quantities ordered
-
standing order
eliminate need to call in daily/weekly orders
-
FOB (free-on-board)
products delivered with all transport charges paid
-
technical spec
indicate quality by objective/impartial test results (graded items)
-
approved brand spec
indicate quality by brand name/label
-
performance spec
indicate quality by functional characteristics (i.e. pH)
-
food broker
connects buyer with seller; does not own products
-
economic order quantity
represents most economic sized order to place (minimizes purchasing/inventory costs)
-
time series (forecasting)
- short term forecast
- moving avg; uniform wt of past observation
-
exponential smoothing (forecasting)
- more recent value given more wt
- past observation NOT uniformly weighed
-
casual model (forecasting)
- med/long term forecast
- assumption that relationship exist btw item forecast & other factors (selling $, #customers)
-
subjective model
- used when relevant data scarce/when data relationships don't persist
- use Delphi technique
-
invoice
delivery slip that accompanies order when receiving
-
blind check receiving method
- clerk gets blind invoice- lists items but omit quantites, weights, prices
- forces clerk to make thorough check of inventory
-
daily receiving report
lists items received, date, #units, price, supplier, PO #
-
substitution invoice
used when order arrives w/o invoice
-
request for credit
list discprepancies such as shortages
-
dry storage
- requirements:
- T: 50-70F
- 6" above floor
- 50-60% humidity (85-90% for fruit/veg)
-
perpetual inventory
- running record of balance on hand
- updated each time item placed in/removed
-
physical inventory
- actual count of all goods on hand
- counted as asset on balance sheet
-
fixed order quantity (inventory)
determines order point for each item in inventory
-
par stock method (inventory)
bring stock up to par level each time order is placed (regardless of amount on hand)
-
mini-max stock (inventory)
- order good when set min reached & only in amount needed to reach set max.
- quantity of item is SAME at each order
-
ABC inventory
- A (vital item) to C (trivial item)
- tight control for A items (often proteins)
-
purchase price (method to assess inventory value)
sum of actual purchase price of products in inventory
-
weighted avg purchase price (method to assess inventory value)
avg price paid for products over time
-
FIFO (method to assess inventory value)
- based on last $ paid
- prices inventory high
-
LIFO (method to assess inventory value)
- uses oldest price paid for item in inventory
- underestimates value of inventory
- used if paying taxes on inventory
-
central ingredient room
- quality control measure; assures storage/ production/ inventory control
- saves food costs
-
dispersion system
- mix of various substances in s/l/g
- continuous phase: medium surrounding all parts of dispersed phase
- dispersed phase: distributed throughout colloidal system
-
pheophytin
brown/olive pigment when ACID + green veg
-
chlorophyllin
bright green pigment when ALKALINE + green veg
-
cream of tartar
- acid used in cake
- prevents Maillard browning
- adds volume, tender crumb
-
Maillard reaction (nonenzymatic browning)
- reducing sugar (all simple EXCEPT sucrose) + aa
- get ^browning with ^T, ^pH (alkaline), decreased water
-
conduction cooking
heat moves from one particle to another via contact
-
convection cooking
transfer of heat via circulation of currents of hot air
-
induction cooking
- electrical magnetic fields to excite molecules of metal cooking surfaces
- NO open flame, burner NOT hot
-
radiation cooking
- infrared waves
- ex: microwave: affects only water molecules (if waterless, item will not get hot)
-
molds
- don't usually prod harmful substances
- boil to destroy
-
yeasts
- need water, energy, acid, oxygen
- boil to destroy
-
bacteria
- need moisture, neutral pH, 68-113F
- destroyed by pasteurization (145 for 30min)
-
-
calcium compounds
added to canning as humectant, ^firmness/tenderness
-
irradiation
- cold sterilization
- irradiate meat frozen to preent off-flavors
-
scoop size
- scoop# / 32 (oz per quart)
- scoop 60= use for garnish
-
penetrometer
assess tenderness/firmness of food
-
viscosimeter
assess consistency of food
-
line-spread test
assess viscosity of food
-
specific-gravity test
assess lightness of products; ratio of food density to water
-
conventional production
- all prep done on premises where meals served
- foods prepared/served same day
-
centralized delivery (conventional system)
trays set up in central serving area under common supervision (tray line)
-
decentralized delivery (conventional system)
bulk food delivered-> tray set up in serving area
-
automated cart system delivery (conventional system)
built-in corridors for delivery; need to decide to use this system in planning stage
-
commissary (satellite) production
- centralized production/procurement
- food production and service are separate facilities
- items prepped in bulk & delivered to service unit
- adv: economic, large volume purchasing
- disadv: delivery/safety issues, 9 CCPs
-
ready-prepared (cook-chill/freeze) production
- foods prepared on site then frozen for later use
- bring chilled bulk food down to 37F in <90min via rethermalization (microwave, convection oven, integral heat system, immersion technique)
- adv: liberal production schedule, decreased employee stress
- disadv: ^cost for equipment/space
-
assembly-serve (total convenience) production
- completely prepared food finished by thawing on premises
- adv: less labor time, equipment/space
- disadv: limited menu, low quality/ acceptability
-
ideal temp range for pathogen growth
70-125F
-
reheat time/temp
165 for 15 sec within 2 hours
-
cooling leftovers
- (1) 135 to 70 within 2 hours
- (2) Then, 70 to 41 within 4 hours
- total= 6hr rapid cooling time
-
imitation food product
nutritionally inferior, cost less, taste same
-
substitute food product
nutritionally equal/superior in some ways & inferior in others
-
low calorie
<40 kcal/serving
-
-
low sodium
< 140mg/serving
-
fires: class A,B,C
- A- ordinary combustible material
- B- flammable liq/gas/grease (most common in FS)
- C- live electrical fire
-
chemical/cleaning solutions
- chlorine, iodine, quats
- immerse >60 sec using water >75F
-
walls
glazed tile, 5'8" high
-
-
floors
clay tile, quarry tile, unglazed clay ar best for kitchen/heavy traffic
-
ventilation
68F to eliminate odor/moisture
-
gauge
- measures wt of equipment
- lower gauge = strong metal
-
finish/luster of metal
^# = ^luster
-
3-compartment sink
- wash (110-120F)
- rinse warm water
- sanitize (170F >30sec or chem sol'n)
- air dry
-
mechanical dishwasher stages
- pre-rinse (110-140F)
- wash (140-160F)
- rinse (170-180F = sanitizes via booster heater)
- air dry
- low T leads to greasy dishes
- add drying agent to prevent water spots
-
deck oven
used when production high, space limited
-
convection oven
even heat, ^quantity, energy efficient
-
rotary oven
used for large volume baking
-
tilting skillet
can be oven, fry pan, braising pan, kettle, steamer, food warmer
-
high pressure steamer
quick cooking, facilitates batch cooking
-
steam-jacketed kettle
- circulation of steam (food does not touch steam)
- uses conduction and radiation
- VERY energy efficient
- types: deep, shallow, trunion, tilting
-
depreciation
- shows costs associated with acquisition/installation of asset allocated over estimated useful life of the asset
- straght line depreciation = annual
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