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What are the processes and their corresponding process groups in the Scope Management knowledge area?
- Collect Requirements: Planning
- Define Scope: Planning
- Create WBS: Planning
- Verify Scope: Monitoring and Controlling
- Control Scope: Monitoring and Controlling
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What is "Gold Plating"? Does PMI advocate it?
The practice of delivering more than was agreed upon. No, PMI does not support it as it increases risk and uncertainty.
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What 3 components make up the Scope Baseline?
- Project Scope Statement
- Work Breakdown Structure
- WBS Dictionary
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What 2 processes must take place before Collect Requirements?
- Define Project Charter
- Identify Stakeholders
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What are the 2 inputs to Collect Requirements?
- Project Charter (contains high-level requirements)
- Stakeholder Register
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What is a Facilitated Workshop?
A Collect Requirements tool that colocates all key stakeholders together with a facilitator to elaborate requirements.
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Give 2 specific examples of facilitated workshops
- Joint Application Development
- Quality Function Deployment
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What are the 8 tools of Collect Requirements?
- Interviews
- Focus Groups
- Facilitated Workshops
- Group Creativity Techniques
- Group Decision Making Techniques
- Questionnaires and Surveys
- Observation / Job Shadowing
- Prototypes
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Give 5 examples of Group Decision Making Techniques
- Unanimity - 100% agreement
- Majority - >50%
- Consensus - group agrees, even if individuals do not
- Plurality - option w/ largest block of people wins, even if < 50%
- Dictatorship - 1 person makes decision (not favored)
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Give 4 examples of Group Creativity Technique
- Brainstorming
- Nominal Group Technique
- Delphi Technique
- Idea and Mind Mapping
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Define Nominal Group Technique
A group creativity technique where brainstormed ideas are voted on and sorted by priority
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Define Delphi Technique
A group creativity technique where participants don't know who the others are so they aren't influenced. Prevents groupthink.
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Define Idea and Mind Mapping
A group creativity technique that diagrams and associates ideas graphically.
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What are the 3 outputs from Collect Requirements?
- Requirements Documentation
- Requirements Management Plan
- Requirements Traceability Matrix
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What does the Requirements Traceability Matrix document?
It ties each requirement to the stakeholder who owns the requirement.
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What 4 decisions does the Requirements Management Plan detail?
- How requirements will be collected
- How decisions will be made
- How changes to requirements will be handled
- How requirements will be documented
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What 6 elements should be addressed in the Requirements Docuemntation?
- The root business problem being solved
- How each requirement addresses the problem
- Measurements for each requirement
- Business, legal, and ethical compliance
- Constraints and assumptions
- Anticipated impact of each requirement on others
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Which output of Collect Requirements is a component of the Project Management Plan?
Requirements Management Plan
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How is Define Scope different from Collect Requirements
Define Scope takes the requirements defined in Collect Requirements and adds additional detail and analysis
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Define the 2 key inputs to Define Scope
- Project Charter
- Requirements Documentation (from Collect Requirements process)
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Define the 4 tools used by Define Scope
- Expert Judgement (generally technical experts)
- Product Analysis
- Alternatives Identification
- Facilitated Workshops
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What is the key output from Define Scope
Project Scope Statement
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What 6 elements are included in the Project Scope Statement?
- The goals of the project
- Product description
- Requirements
- Constraints and assumptions
- Identified risks related to scope
- Objective acceptance criteria
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What project management deliverable is the primary tool for verifying and controlling project scope?
The Work Breakdown Structure
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What are the 2 key inputs to Create WBS?
- Project Scope Statement (from Define Scope process)
- Requirements Documentation (from Collect Requirements process)
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What is the only tool used in Create WBS?
Decomposition
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Define "Decomposition"
The primary tool used by Create WBS, it breaks the requirements down into lower levels of granularity until the lowest level contains manageable "work packages".
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What are the 3 criteria for determining if a WBS node is a sufficiently-decomposed "Work Package"?
- It can not be easily decomposed further
- It is small enough to be estimated for time and cost
- It can be assigned to a single person
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Why might you want to leave a node of the WBS at a large/high-level?
If the node is being sub-contracted. Sub-contractor will be responsible for breaking it down.
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Who should create the WBS?
The project manager AND the project team. Create WBS may be a good team-building activity.
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What are the 3 key outputs from Create WBS?
- WBS
- WBS Dictionary
- Scope Baseline
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What 5 additional attributes may be included in the WBS Dictionary?
- Written requirements for node
- Who it's assigned to
- Time info
- Cost info
- Account info
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Which output from Create WBS is placed under control when it's created?
Scope Baseline
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What is difference between Verify Scope and Perform Quality Control?
- VS is concerned with completeness where PQC is concerned with correctness.
- VS is concerned with acceptance of product where PQC is concerned with adherence to quality specification.
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Although Verify Scope and Perform Quality Control CAN be done simultaneously, which is oftened performed first?
Perform Quality Control
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What are the 4 inputs to Verify Scope
- Project Management Plan (contains Scope Baseline)
- Requirements Documentation
- Requirements Traceability Matrix
- Validated Deliverables ("validated" because they passed Perform Quality Control process)
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What is the only tool used by Verify Scope
Inspection
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What are the 2 key outputs from Verify Scope
- Accepted Deliverables
- Change Requests
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What are the 4 key inputs to Control Scope
- Project Management Plan (contains Scope Baseline)
- Work Performance Information
- Requirements Documentation
- Requirements Traceability Matrix
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What is the only tool used by Control Scope
Variance Analysis
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What are the 4 key outputs from Control Scope
- Work Performance Measures
- Change Requests
- Organizational Process Assets Updates
- Project Management Plan Updates
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