The multi-story building where fire suppression training utilizing live fire with class A ordinary combustibles is done at the Training Academy for recruits as well as for continued training for the department.
Class A Burn Building
The multi-story building where fire suppression training utilizing live fire with Class B gas props is done at the Training Academy for recruits as well as for continued training for the Department.
Class B Burn Building
A comprehensive program that may be accessed by any Fire Department member to provide short-term counseling and help in times of need. Can help with drugs and alcohol, marital problems, emotional issues and family issues to name a few.
EAP - Employee Assistance Program
A piece of fire apparatus that carries hose, water and has a pump. Its primary function on a fire is to provide water to extinguish the fire. All engine companies in the City of Phoenix also have ALS or advanced life support capabilities.
Engine Company
The removal of trapped victims from smashed automobiles, equipment, or any other place someone may be mechanically trapped. Extrication can be done with hand tools but usually involves the use of power tools.
Extrication
A firefighter or engineer who is assigned to the Training Academy to assist the RTOs with training the Recruit Firefighters and to help Recruit Firefighters overcome any difficulties they may be experiencing.
Firefighter Mentor
Forcing a door or other access point with tools or a foot in order to get inside of a locked structure.
Forcible Entry
The cement area outside at the Training Academy where most hands-on training occurs.
Grinder
A piece of fire apparatus that has a large aerial ladder or platform (usually 100 feet) and carries additional ground ladders and tools. Its primary function on a fire is to support the fire attack by forcing entry, ventilating the structure, providing lighting, securing the utilities, providing salvage and overhaul, and many other support functions. Ladders companies are also responsible for extrication.
Ladder Company
The task of connecting fire hose to a fire hydrant as the engine is driven closer to the fire. This connects the engine to the fire hydrant for an uninterrupted water supply to supplement the 500 gallons of water carried by PFD apparatus.
Lay a Line
Firefighters, after successful completion of the Training Academy, are invited to become part of an organized Labor Union called the International Association of Firefighters. The Phoenix, Glendale, Tempe, and Peoria Chapter are Local 493. The Union bargains for firefighter wages and benefits and participates in all functions of the Fire Department
Local 493
Firefighters operate frequently in teams of two, i.e., a medic partner, firefighter partner, rescue partner, etcetara
Partner
This is a Fire Department representative that is assigned to and specializes in the news media. The Fire Department depends on public support and responds to customers in the most dire of circumstances. This requires a constant flow of information to all avenues of the media.
PIO – Public Information Officer
The team each recruit is assigned to while in the Academy.
Usually consists of 4-6 recruits and one RTO.
Recruit Engine Company
A piece of fire apparatus that is used primarily to transport sick and injured people. It has a two-person crew and also responds to fires where the crew is used for manpower.
Rescue Company
The 24-hour period of time that a firefighter works. This is 0800 hours to 0800 hours every third day. The Phoenix Fire Department has 3 shifts (A, B and C) to provide coverage 365 days a year, 24 hours a day.
Shift
An activity that is performed on fires by fire crews to systematically locate and then remove fire victims.
Is always the first priority at any incident.
Search and Rescue
The physical act of removing smoke from a fire involved building. Can be performed by cutting holes in the roof, using fans, breaking windows, or using hoselines.
Ventilate
A Fire Captain that is assigned to the Training Academy to train Recruits.
RTO - Recruit Training Officer
The air pack used by firefighters to breathe fresh air in smoky, oxygen deficient, or otherwise contaminated atmospheres.
SCBA – Self Contained Breathing Apparatus
The ranks of the Phoenix Fire Department
Firefighter
Engineer
Captain
Battalion Chief/Division Chief
Deputy Chief
Assistant Chief
Executive Assistant Chief
Fire Chief
Six sections of the Phoenix FD that address the entire scope of dept. operations
Administration
Human Resources
North Operations
South Operations
Fire Prevention
Special Operations
(Chief) Responsible for the coordination and control of all the various Sections within the Department.
Reports to the City Manager's office
The Fire Chief
(Chief) Falls directly under and reports to the Fire Chief.
Is over the two Assistant Chiefs of Operations.
Executive Assistant Chief
(Chief) Responsible for several divisions:
Battalion Training
The Command Training Center
The Training Academy
Emergency Medical Services
North Operations Chief
Battalion Chiefs supervise
A Battalion
8-9 Engine and Ladder Companies
7-8 Fire stations
Done primarily by Battalion 8 in conjunction with the Command Training Center,the Training Academy
Focuses on continuing education for fire companies throughout the City and can range from classroom lectures to multi- company drills.
Battalion Training
Focuses on incident command with simulations, table-top drills, lectures and guest speakers.
To provide continuing education to current and to train new and would-be Captains and Chief Officers
Keeps the Department’s Standard Operating Procedures current
Command Training Center
Primarily used to train new firefighters
Hosts companies for drills & classes
Houses the Driver Training Division
Provides training for drivers who have been involved in accidents
The Training Academy
Responsible for the continuing education training for all of the Department’s paramedics and EMTs as well as the initial training program for paramedics.
Emergency Medical Services
(Chief) Responsible for Resource Management, Fleet Management, Facilities Management, Aviation, and Safety
South Operations Chief
Responsible for Battalions 3,4,6, and 8
North Shift Command
Responsible for Battalions 1, 2 , 5, and 19 (Aviation)
South Shift Command
Responsible to ensure proper staffing throughout the City every day.
Assign roving members and hire members back on overtime.
Ensures adequate staffing for specialty services our Department provides such as advanced life support, hazardous materials, technical rescue, and aviation specialties.
South Shift Command
Provides protective clothing, purchasing and warehousing all supplies and commodities, researching new products and providing mail and photocopy services.
Resource Managemnet
Provides for the purchase, outfitting, servicing, repair and fuel for every piece of apparatus
Manages a fleet of over 400 vehicles and their equipment – including engines, ladders, rescues, ladder tenders, squads, command vehicles, support vehicles, staff vehicles, and specialized apparatus.
Fleet Management
Four primary emergency service delivery vehicles
Engines
Ladders
Squads
Rescues
Transports four or five firefighters, water, hose, medical equipment, firefighting tools, and a pump to the scene.
Also known as a pumper
An Engine
Transport four or five firefighters, firefighting tools, medical equipment, and a ladder or aerial device that allows firefighters to reach the upper floors and roofs of buildings
Ladder
Respond to emergency calls when the aerial ladder will not be needed but all the other resources may. They are smaller, more economical to respond in than a Ladder.
Ladder Tenders
A five-person apparatus that has similar equipment to ladder companies but also have a large amount of specialty equipment used for hazardous materials and technical rescue response.
Can be called out to any portion of the State in the event there is a large catastrophic event
Squad Companies
Transports two firefighters, medical equipment, and firefighting equipment.
Rescue (Ambulance)
Designs, coordinates, builds and maintains all of the Phoenix Fire Department Facilities. With about 57 fire stations and various other buildings spread over more than 520 square miles
Facilities Management
A system designed to be able to continuously track the exact location of all emergency response apparatus, allowing for the dispatch of the closest most appropriate available unit to the scene.
Automatic Vehicle Location System (AVL)
What greatly enhances emergency response delivery for the over 350,000 emergencies annually in the 2,000 - plus square miles of the Phoenix metropolitan area
Automatic Aid
Responsible for all aspects of emergency response at Phoenix Sky Harbor Airport
Has the capability to respond to EMS calls, structure fires, non-structural fires and service calls at the airport
Primary function is to provide aircraft rescue and firefighting.
Aviation
Works with Operations to provide: risk management planning; station, equipment and facility inspections; accident analysis and safety training.
Review's Department procedures and work to ensure OSHA compliance.
Safety
(Chief) Oversees Urban Search and Rescue, Homeland Defense, the All Hazards Incident Management Team, Strategic Planning, Special Events Planning, Technical Services, Regional 911, and Dispatch and Deployment.
Special Operations Assistant Chief
Special Operations manages two major types of day-to-day specialty responses.
Hazardous Materials response and Technical Rescue
Covers confined space rescue, swift water rescue, heavy rescue, high angle rescue, tree rescue and trench rescue.
Technical Rescue
A system that allows Labor and Management to work through tough issues, deals with conflict, and reach agreements, service delivery, customer service, and improves the quality of life for its members.
Relationship by Objectives - RBO
Responsible for purchase, testing and maintenance of the Department’s computers, GPS systems, radios, mobile computer terminals (MCTs), dispatch systems, and phones.
Technical Services
(Chief) Oversees Personnel, Payroll, Labor - Management Negotiations, Public Affairs, and Community Involvement.
Human Resources Chief
(Chief) Manages recruitment, outreach programs, and the promotional processes for Engineer, Captain, and Battalion Chief's
Personnel Services Deputy Chiefs
Ensures employee compliance with the Americans with Disabilities Act, the Family Medical Leave Act, and the Fair Labor Standards Act as well as with City of Phoenix policies, Personnel Rules and Administrative Regulations and Fire Department rules and policies.
Personnel Staff
Reviews all hiring and promotional practices and provides assistance to supervisors on progressive discipline, alternate dispute resolution and documentation.
Personnel Staff
Contracts between the Union and the City typically have a term of
Two years
Coordinates the Labor/Management negotiations process. Represents the City and the Department when negotiating a new contract with the Department’s various unions
Human Resources
Results of new contract negotiations that spells out the wage and benefit package for the term of that contract.
MOU - Memorandum of Understanding
Consists of Fire Prevention, Special Hazards, New Construction, Investigations and Spanish Emersion. This group is made up of both civilian and sworn members of the Department.
Fire Prevention
Inspects occupancies that produce, handle or use hazardous materials in their scope of their operations.
Information gathered is used to enforce existing building and fire codes as well as make changes to these codes when necessary
Special Hazards Unit
(Chief) Oversees Budget and Fiscal, Budget and Research, City Hall and City Law Liaison, the Health Center, ETS (Emergency Transportation System), CIP ( Capital Improvements), IGA (Inter- governmental Agreements) and Contracts.
Administration Chief
Responsible for all budgeting and accounting.
Administers and coordinates the Department’s expenditures within the authorization of the Operating and Capital Budgets.
Budget and Fiscal
(Chief) Prepares City Council Reports and Reports for Council Action, conducts special studies and analyzes proposed legislation for its impact on the Fire Department and our customers.
Administration Chief
Key phrases and concepts of the Action Plan committees
Put the members first
Share the credit
Share the work
Leadership Changes
Benefits of the process
The three-tier evaluation system is used to determine the
characteristics, values, and talents of our future members.
Each applicant must successfully complete the CPAT in what time
10 minutes and 20 seconds or less
The CPAT must have been successfully completed by the candidate within
six months prior to the second interview
(must be completed at the time of their second interview)
Characteristics of a good communicator
Verbal: listener / speaker
Non-verbal
Written
Characteristics of Strong Interpersonal Skills
Consideration
Discretion
Acceptance
Unity
Compassion
Empathy
Patience
Non-Judgmental
Characteristics of Strong Commitment to Wellness
Physical Fitness
Mental Fitness
Emotional Fitness
Spiritual Fitness
Balanced Living
The strength that empowers us to provide the best customer service and is the thread that connects us to the community.
Strength in Diversity
What helps create a more flexible Fire Department through exposure to new ideas, different ways of working and making decisions.
A culturally diverse and representative workforce
Adverse physiological and psychological outcomes are results from
High physical demands of the job
Historically, the Fire Service has paid more attention to the fire apparatus and equipment than
the uniformed personnel who provide emergency services and use such equipment
The ultimate goal of the Wellness/Fitness Initiative (WFI)
improve the quality of life of all uniformed personnel
In an effort to create a universally accepted program for improving health, wellness and fitness within the North American fire service WHO joined efforts to create the Fire Service Joint Labor Management Wellness/Fitness Initiative (WFI)
International Association of Fire Chiefs (IAFC) and the International Association of Firefighters (IAFF)
The Fire Service Joint Labor Management Wellness/Fitness Initiative consists of five main areas of focus
Medical
Fitness
Rehabilitation
Behavioral Health
Data Collection.
The medical exam outlined in the Wellness/Fitness Initiative (WFI) is designed to help identify
health problems affecting the individual, his/her Department, and the Professional Fire Service
The medical exam outlined in the Wellness/Fitness Initiative (WFI) are performed
annually with medical, fitness and injury data being gathered to track the natural history and health status of firefighters and EMS providers.
Research has shown the need for high levels of WHAT is necessary to perform firefighting job tasks safely and effectively
aerobic fitness
muscular endurance
muscular strength
What is critical to maintaining the wellness of our uniformed personnel and therefore must be incorporated into the overall Fire Service philosophy and culture.
Physical Fitness
An effective physical fitness program has several components that must be implemented
Fitness evaluations
Qualified Peer Fitness Trainers and exercise specialists
On duty workout time
Safeworkoutequipmentandfacilities
Individualized fitness prescriptions
Aerobic Capacity is evaluated by
Treadmill
Stair Mill
Muscular Strength is evaluated by
Handgrip dynamometer
Leg dynamometer
Arm dynamometer
Muscular Endurance is evaluated by
Push ups
Curl ups
Flexibility is evaluated by
Modified sit and Reach
The maximal force that a specific muscle or muscle group can generate
Strength
The weight of equipment used by a single firefighter on the job is in excess of
100 lbs
Reduced muscular strength can contribute to the high incidence of
sprains, strains and back injuries
To measure strength accurately with the highest degree of safety, evaluators must emphasize
Proper technique
Grip strength has been shown to be a key factor in many essential emergency response tasks including:
Lifting and carrying equipment
Packaging and moving patients
Holding and operating hose lines
Raising extension ladders
Removing victims
Leg strength is required for many essential emergency service tasks including:
Lifting and carrying equipment
Forcing entry
Climbing and negotiating ladders and stairs
Pulling and operating hose lines
Moving patients
Arm flexion strength is key for the performance of many standards and essential Fire and emergency tasks including:
Stabilizing, lifting, and carrying tools and equipment Operating handlines
Victim transport
The ability of a muscle group to perform repeated contractions
Muscular endurance
According to the IAFF Death and Injury Survey, the leading type of line of duty injury within the Professional Fire Service is
sprains and strains
The most prevalent line of duty injury that leads to premature departure from the Fire Service is
Back injuries
The IAFF Death and Injury Survey indicates that the frequency of firefighter job related injury is how much more times that of workers in private industry
4.5 times
Any firefighter on extended leave status from normal duties for a continuous period of _______ or more must undergo medical and fitness evaluations prior to returning to full duty
30 days or more
Examples of extended leave status
Alternate assignment
Leave of absence
Leave due to illness
Injury
Maternity
Provides important tools to assist all uniformed personnel in achieving total wellness
The behavioral health component of the Wellness/Fitness Initiative
The factor that plays the biggest role in exercise performance
Nutrition
Benefits of a well balanced diet
Feeling better day to day
More energy to exercise harder and for longer duration Quicker recovery after workouts and after difficult incidents
Improved resistance to diseases
Factors that increases an individual’s risk for injury, reduces performance, and adversely affects the ability to dissipate heat while working
Obesity
A well balanced diet, combined with a consistent exercise program, is the most reliable method
To reduce body fat
In how many weeks; a new hire will be required to perform as an integrated part of an emergency response crew
12 weeks
The primary focus of everything the Phoenix Fire Department does is
Customer Service
The four areas of focus for recruit training are:
Safety
Technical Skills
Wellness for Life
Critical Thinking
Concerning the Recruit Training Policies, Rules, and Requirements the Recruit is expected to provide
self-discipline
self-motivation
initiative to follow the rules
If a Recruit is unable to attend class for any reason, the recruit shall call and notify an RTO by
0530
Recruit chain of command
Recruit Firefighter
RTO
Division Chief
Deputy Chief
Recruits shall NOT grant news media interviews without the consent of the
Director of Training
The principle that a person can report to only one supervisor
Unity of Command
The number of personnel one individual can effectively manage (usually 3 to 7)
Span of Control
Dividing large jobs into small jobs
Division of Labor
Division of labor is necessary in the fire service to:
Assign responsibility
Prevent duplication of effort
Make specific and clear-cut assignments
A guide to decision making within an organization.
Originates mostly with top management in the fire department and points to the kinds of decisions that must be made by fire officers or other management personnel in specified situations.
Policy
A detailed guide to action.
Describes in writing the steps to be followed in carrying out organizational policy for some specific, recurring problem or situation.
Procedure
Two basic factors that motivate accident control efforts within the fire fighting profession:
Life safety
Economy
Most Firefighter accidents are a direct result of
preventable accidents
Contains the minimum requirements and procedures for safety and health program
NFPA 1500, Standard on Fire Department Occupational Safety and Health Program
The main goals of any good safety program should be as follows:
Prevent human suffering
Deaths
Injuries
Illnesses, and exposures to hazardous atmospheres and contagious diseases.
Prevent damage/loss of equipment.
Reduces the incidence and severity of accidents and hazardous exposures
The temperature in a compartment that results in the simultaneous ignition of all of the combustible contents in the space
Flashover
Approximate ignition temperatures of a Flashover
900 F to 1200 F
One of the most common gases given off from pyrolysis.
Carbon Monoxide
The heat release from a fully developed room at flashover can be on the order of
10,000 kW or more
Any action during fire fighting operations that allows air to mix with hot gases can result in an explosive ignition called
Backdraft
The potential of backdraft can be reduced with
Proper vertical ventilation
Conditions that may indicate the potential for a backdraft:
Pressurized smoke exiting small openings
Black smoke becoming dense gray yellow Confinement and excessive heat
Little of no visible flame
Smoke leaving the building in puffs or at intervals (appearance of breathing)
Smoke-stained windows
What causes the most deaths in a fire
Smoke
The most common narcotic gases found in smoke are
Carbon Monoxide (CO)
Hydrogen Cyanide (HCN)
Carbon Dioxide (CO2)
The most common of the hazardous substances contained in smoke.
Most easily detected in the blood of fire victims
Carbon Monoxide
What is an undesirable quality or trait that will not be tolerated
Disrespectful
Mean
Anger
Bitter
Unsafe
Inability to receive & respond to correction or direction
Forms of Sexual Harassment
Intimidation
Gestures of a sexual or degrading nature
Offensive sexual behavior
An organizations responsibility to provide the direction needed to satisfy the goals and objectives it has identified is called
Discipline
The BIG 5
Fire Prevention
Medical Services
Human Resources Management
Physical Resource Management
Urban Services
( T/F ) After 3 1⁄2 years, a Firefighter may elect to become a Captain (supervisor) by testing and placing high enough on the promotional list to be promoted to the rank of Captain.
False
3 1/2 years to Engineer
7 years to Captain
(T/F) After 1 year as a Captain they may elect to become a Battalion Chief by testing and placing high enough on the promotional list to be promoted to the rank of Battalion Chief.
True
A Captain may elect to become an Arson Investigator after passing testing and having adequate seniority as a Captain.
True
(T/F) After 1 year as a Captain they may elect to become a Battalion Chief by testing and placing high enough on the promotional list to be promoted to the rank of Battalion Chief.
True
After 3 1/2 years, a Firefighter may elect to become a member of one of the three Special Operations Teams by testing or accepting a position on an apparatus to the team.
False
After 1 year
Action plans work by forming a committee for each issue and:
members are chosen in equal numbers for labor and Management
The RBO system allows the Phoenix Fire Department to be more effective as an organization by improving
The quality of life for its members
Behavioral, personality, and attitude qualities determined to be critical to success