Phoenix Fire

Organizational Values

The intent of the Phoenix Fire Department Way

The goal of the Phoenix Fire dept

Summerized mission statement

Backbone essential traits of the Fire dept

Phoenix Firefighters Association

Punitive action should only be used:

Expectations of a firefighter

Define RTO - Recruit Trainig Officer

Firefighters, after successful completion of the Training academy, are part of an organized Labor Union called

A group of Firefighters assigned to the same piece of apparatus or station is called:

The_____is a comprehensive program that can be accessed by any Fire department member to provide short term counseling in times of need.

A cement multi-story building where most of the training and onsite fire suppression training is done:

What is always the first priority at any incident

Divisions of the Phoenix Fire dept. that addresses the entire scope of departmental operations

The Fire Chief reports to what office

Contracts, special projects, and capital improvements are controlled by

What occurred in November, 1985 that provided customers of Phoenix quick and professional service

The division that is responsible for the following:
Short and long term planning for the dept
Budgeting & Accounting
Support functions
Fiscal Management
Liason with City Hall
Labor / Management process

Safety section review of dept procedures to ensure OSHA compliance and response to emergencies
Training Academy sections to provide recruits probationary, and ongoing training
Has four sections

Public Health, Emergency Medical Services, Dept Medical Director
Continuing education training for Paramedics and EMT's
Assists in Identifing and controlling public health issues

Responsible for all aspects of emergency response at Sky Harbor
Most of the direct customer service is provided to the citzens of Phoenix

Comprised of 26 cities
Designed to fully integrate and support a mix of Fire depts during incident operations
All calls; emergency and non-emergency call are received

Provides fire code inspections of commercial buildings
Inspects occupancies that produce hazardous materials
Reviews plans

Define RBO

Manages new ideas and changes in the
organization through the use of committees that represent both labor and management.

In an effort to create a universally program for improving health, wellness and fitness within the North American fire service, WHO joined efforts to create the Fire Service Joint Labor Management Wellness / Fitness Initiative

How was the Fire Service Joint Labor Management Wellness / Fitness Initiative developed?

The main areas of focus of the Fire Service Joint Labor Management Wellness / Fitness Initiative

Traits of the medical exam outlined in the Fire Service Joint Labor Management Wellness / Fitness Initiative

Objectives of the medical exam presented in the wellness / fitness initiative

Components of an effective physical fitness program

How is muscular strength determined in a fitness evaluation

How is aerobic capacity determined in a fitness evaluation

Optimal________is essential for the safety of the member and the performance of his or her job

The oxygen consumption rates associated with performance of live fire, rescue and suppression tasks fall within the range of ________ of maximum.

The maximum force that a specific muscle or muscle group can generate defines

Reduced muscular strength can contribute to the high incidence of

According to the IAFF Death and Injury Survey, what is the leading type of line of duty injury within the professional Fire Service

According to the IAFF Death and Injury Survey, The frequency of Firefighter job related injury is how many times greater than that of workers in private indusrty

Any Firefighter on extended leave status from normal duties for a continuos period of _____ months or more must undergo medical and fitness evaluations prior to returning to full duty.

Types of extended leave

A proactive injury prevention program should included

A component of the Wellness/Fitness Initiative that provides important tools to assist all uniformed personnel in achieving total wellness

What increases an individual's risk for injury, reduces performance, and adversely affects the ability to dissipate heat while working

What factor plays the largest role in exercise performance

Four behaviors that are to be practiced by all Phoenix Fire Department members

Phoenix Fire Dept. has been serving the citizens of Phoenix since

Percentages of calls received are:

Each dispatch is a opportunity to:

Self-discipline is

The department owes it to the members to keep disciplinary proceedings confidential. Confidential in this sense

WHO has shown a consistent positive approach to improving service to the public and maintaining a safe, effective work environment.

The department's ________ program clearly identifies and defines behavior that are to be practiced by all members

A members individualism becomes unacceptable when it

A ____________issue is best to keep within the organization and out in the open for discussion

As a Fire department, we have the responsibility to pass along to future generations our

Our continued employment at a respectable salary is dependent on:

Our treatment of the public begins with:

What makes the Phoenix Fire Department so capable and successful at serving the public

Phoenix Fire Department responds to approximatley how many dispatches per year

On average each call is viewed by whom:

To respond anytime quickly and safely with a positive attitude and provide the best service we can is the reason we exist as Phoenix Firefighters. This is our charge as defined by

What company is often used as a customer service model that answer more than 10,000 customer inquiries a day

There is zero room for ______ on the Phoenix Fire Department