JNC Exchange

This service works as a facilitator to allow Outlook clients to access information within Active Directory.
DSProxy
DSAccess

This service implements a directory access cache that stores recently accessed information.
DSProxy
DSAccess

Which version of Exchange Server can be supported by NT 4.0 Server?
Exchange Server 5.5
Exchange Server 2003

Which version of Exchange Server is supported by Windows 2000 SP3 or 2003?
Exchange Server 5.5
Exchange Server 2003

What are the minimum requirements for Exchange 2003?

In order to run ForestPrep for the first time, what admin groups must you be a member of?

In order to run DomainPrep, what group must you be a member of?

What services are required by Exchange Server 2003?

What are the requirements to remove an Exchange Server using the Exchange Installation Wizard?

If you have to Forcibly Remove an Exchange Server, using the Management Console, where in the registry do you go to delete the required keys?

What does the Microsoft Exchange Event service do?

What does the Microsoft Exchange Information Store service do?

Define a Service Dependency

This Exchange Administrator Role can manage anything in the Organization, and Includes Permissions.
Exchange Full Administrator
Exchange Administrator
Exchange View Only Administrator

This Exchange Admin Role can manage anything in the Organization but does NOT include Permissions.
Exchange Full Administrator
Exchange Administrator
Exchange View Only Administrator

What would a logical groupings of servers to ease administration be known as?
Administrative Group
Routing Group

What is the most common Administrative Model, often used by small to medium businesses with few IT's?
Centralized
Decentralized

What Administrative Model is often used by Larger businesses with many IT's?
Centralized
Decentralized

Which type of group directly reflects the Physical Layout of the network?
Administrative Group
Routing Group

Which type of Routing Group Connector is used over the Internet?
SMTP
X.400

Which type of Routing Group Connector is used for non-Microsoft messaging systems, or over a WAN link?
SMTP
X.400

How many Routing Group Connectors do you need for four Routing Groups? Use the equation N(N-1), where N is the number of groups.

Which Mode of Exchange Server 2003 is used compatible with Exchange Server 5.5, but NOT 2000?
Mixed Mode
Native Mode

What advantages does Native Mode provide?

What are the four types of Recipient Objects?

This type of User Recipient has a Domain account AND a Mailbox.
Mailbox-enabled
Mail-enabled
Contact
Group
Public Folder

This type of User Recipient has a domain login but does NOT have a Mailbox.
Mailbox-enabled
Mail-enabled
Contact
Group
Public Folder

This type of Recipient has a Mailbox, but does NOT have a domain login.
Mailbox-enabled
Mail-enabled
Contact
Group
Public Folder

This type of Recipient receives all messages sent to everyone in a group.
Mailbox-enabled
Mail-enabled
Contact
Group
Public Folder

This type of Recipient has access to a shared folder through Outlook.
Mailbox-enabled
Mail-enabled
Contact
Group
Public Folder

After creating a mailbox, what must you do to initiate it so that it becomes visible?

What tool do you use to delete a mailbox?

By default, how long will a deleted mailbox be Retained?

This type or Retention allows an administrator to recover a single item inside a mailbox.
Deleted Mailbox Retention
Deleted Item Retention

Where would you create a secondary email address, or alias, for a newly married female employee?

What are the advantages of hiding a mailbox, rather than deleting it?

You should never Mail-enable this type of Active Directory Group.
Domain Local
Global
Universal

This type of Active Directory Group is typically Mail-enabled for a Single Domain.
Domain Local
Global
Universal

This type of Active Directory Group is typically Mail-enabled for MULTIPLE Domains
Domain Local
Global
Universal

This type of distribution group changes dynamically and is only supported in Native Mode.

What are the two ways to limit access to a mail-enabled group?

Which Edition of Exchange Server 2003 supports up to four storage groups, one recovery storage group, and five mailbox or public folder stores?
Standard Edition
Enterprise Edition

True/False. Circular Logging, which allows for data recovery up to the point of failure is enabled by default.
True False

How many Global Address Lists exist by default in Exchange Server 2003?

What function in the GAL can you use to filter out users for a smaller location?

This function provides a quick and effective method of defining different email addresses for different users in an organization.

What is the public folder created at the root of the public folder tree called?

What are some of the benefits to using public folders?

What program(s) can be used to create public folders in the general-purpose folder tree?
Exchange System Manager
Outlook or OWA

What program(s) can be used to create public folders in the default public folder tree?
Exchange System Manager
Outlook or OWA

What are the five default Mail And Post item types for a new public folder?

True/False. The Setup program automatically creates the default public folder tree.
True False

True/False. The default public folder tree makes public folders available to users outside of your Organization.
True False

Outlook and OWA clients (MAPI clients) are supported by which type of public folder tree?
General-purpose
Default

Outlook Express and other HTTP clients are are supported by which type of public folder tree?
General-purpose
Default

What are the four additional tabs listed in the Properties box of a mail-enabled folder?

True/False. Adding a public folder to a security group will allow it to access additional resources granted to that security group.
True False

What setting do you set in the Properties box of a public folder to prevent the folder from growing to large?

The age limit determines the amount of time an item is retained prior to being deleted. What is the default?

What are the two methods of moving public folders within a tree?

How do you move a public folder to another tree?

What would be the most cost effective and efficient method of allowing employees in a remote site, over a slow or unreliable WAN, to access a public folder?

This type of replication ensures that public folders are syncronized by using the change numbers assigned by the information store.

Define loose convergence.

True/False. You can manually initiate replication on a public folder using the Exchange System Manager.
True False

True/False. The first public folder is the master for any replicas created.
True False

When a folder store does not contain a copy of the content a user requests, Exchange Server 2003 automatically redirects the user to a server that holds the information. What is this process called?

When assigning a cost value to a server for referrals, is the lower or higher cost processed first?

True/False. By default, any changes to the permissions of a public folder after it is created are not inherited to the child folders.
True False

What are the three catagories of folder permissions used in Exchange Server 2003?

Which of the three catagories of folder permissions used in Exchange Server 2003 allow you to control the permissions of the users accessing the public folder?
Client permissions
Directory Rights
Administrative Rights

Which of the three catagories of folder permissions used in Exchange Server 2003 allow you to manipulate the mail-enabled public folder object in Active Directory?
Client permissions
Directory Rights
Administrative Rights

Which of the three catagories of folder permissions used in Exchange Server 2003 allow you to Assign administrative permissions, but are not inherited by default?
Client permissions
Directory Rights
Administrative Rights

Which program gives you more detailed control of public folder configuration, but requires more administrative effort?
Outlook
Exchange System Manager

True/False. A users permissions to a public folder override a groups permissions to a public folder.
True False

What would happen to a user that has full permission to a public folder from group membership, but did not have the Folder Visible permission on his user?

This type of folder requires that a user be setup to receive and approve all items posted or sent to a public folder.

True/False. You can use role-based permissions to configure a folder as moderated.
True False

Which tab under the Properties Box of a public folder is used to make it a moderated folder?

With reguards to virtual servers, what are the five resource protocols, and which two are turned on by default?

What are the four minimum requirements for an Exchange virtual server?

This service, or component of Exchange Server 2003, controls the creation and deletion of all resources for the virtual server.

True/False. The Windows Server POP3 service must be removed prior to installing Exchange Server 2003.
True False

This internet messaging protocol allows a client to download mail from the mail server.

This internet messaging protocol allows clients to manage their mail on the server, without downloading it, and allow them to access public and private folders on that server.

What are the three additional functions provided by HTTP and WebDAV virtual servers?

True/False. Installing Exchange Server 2003 does NOT automatically install, configure or enable SMTP services.
True False

When creating an NNTP virtual server, why should you specify that the two directories (internal files and newsgroups) be placed on different partitions of the disk?

On a POP3 virtual server, in the Only List Below tab, what are the three ways to limit access to the server?

This is the most common type of authentication. It is supported by all clients, but provides limited access to unsecure content.
Anonymous
Basic
Windows Integrated

This type of authentication uses Challenge and Response, but sends the username and password in clear text with no encryption.
Anonymous
Basic
Windows Integrated

This type of authentication is designed for clients that do not use encryption, and instead uses Kerberos, and also sends the username and password encrypted.
Anonymous
Basic
Windows Integrated

Encryption can only be used on a virtual server after a certificate is obtained, and what type of authentication is set?
Anonymous
Basic
Windows Integrated

Typically, encryption is configured on which type of servers?
Front-end
Back-end

The SASL Authentication Method is supported on which two protocols?

Which protocol supports the .NET Password Authentication Method?

Which two protocols are forced to use the Basic Authentication Method when set on front-end servers?

In the Exchange System Manager, what are the three icons that can be displayed next to virtual servers, and what do they mean?

What are the four levels of diagnostic logging, and when are they used?

True/False. Diagnostic Logging can solve connectivity problems.
True False

ESMTP or Extended SMTP, provides what additional functionality?

SMTP sends a "helo" command to initiate a session, what command does ESMTP send?

What is the purpose of the SMTP Queue Folder?

What is the SMTP Badmail folder used for?

When using numerous MX records in DNS, which connection is used first, the lower preference number, or the higher?

True/False. Since Exchange Server 2003 can connect to the internet by default, you are NOT required to configure the SMTP connector before email will function.
True False

What are the two benefits to using a Smart Host?

If two servers are configured to use each other as a Smart Host, what condition will occur?

Why does Microsoft recommend that you configure Smart Hosts on your connectors?

What are two ways to manage incomming SMTP connections on a connector?

If a server has been issued an X.509 SSL certificate from a trusted Certificate Authority (CA), what function can it now perform?

What type of DNS lookup can be used to prevent IP spoofing, but takes longer to do?

What does the acronym NDR stand for?

Which alias account is used by a member, or members of your organization to process NDR's?

What Tab under a users Property Box is used to override the server defaults for a user using an IMAP4 client, so that they can receive plain-text messages.

What can be used to prevent unauthorized users from accessing private networks connected to other networks?

The strongest firewall protection needs to be located on which server?
Front-end
Back-end

Port 25

Port 80

Port 110

Port 119

Port 143

HTTPS

User Activated, Replicates.
Virus, Worm, Trojan Horse?

No User Intervention, Replicates.
Virus, Worm, Trojan Horse?

Poses as another program, does NOT replicate.
Virus, Worm, Trojan Horse?

Where are the three places you should install Anti-Virus Software?

What command line tool could you possibly use to extract an infected email from a mailbox?

This Security Utility checks for missing patches, weak passwords and vulnerabilities on the server.
MBSA
SMS

This Security Utility automates the distrobution and installation of security fixes.
MBSA
SMS

With reguards to Securing Mailboxes, what is the purpose of message filtering?

What is the purpose of a Blackhole List, or Relay Block List (RBL)?

What does the acronym SCL stand for?

What is the range of the SCL values?

Email with a confidence level of 4 or below are placed in which folder?

Whas is a Digital Signature Certificate used for?

What is an Encryption Certificate used for?

When you Digitally Sign an email, what keys are used?

When you encrypt an email, what keys are used?

What does the acronym CRL stand for?

What does a Certificate Authority (CA) do?

Administrative Groups can contain what four types of objects?

What services must be installed before you can install Exchange Server 2003?

What is the default log file format for SMTP?

Exchange Server 2003 uses what file type to store messages?
Database Files
Transaction Log files

Exchange Server 2003 uses what file type to store transactions?
Database Files
Transaction Log files

What happens when a transaction log reaches 5 MB?

Explain how each type of file is stored by Exchange Server 2003:
Database files.
Transaction log files.

A roll-forward is known as what type of recovery?
Soft Recovery
Hard Recovery

True/False. After conducting a Hard Recovery, if Exchange determines that additional log files are available, it will automatically conduct a Soft Recovery.
True False

What does the acronym ACID stand for?

Transactions that have not been written to the transaction logs yet, are said to have what type of properties?

This file type is used to mark which transactions have been committed to the database files.

This file type contains data waiting to be written to the database.

This database file type uses a rich-text format.

This database file type uses a streaming format.

These two transaction logs allow Exchange Server 2003 to shut down normally rather than crash.

This transaction log stores data temporarily during a rename of the E00.log file.

By enabling this function, an administrator can save disk space by reusing the same set of log files, overwriting older transactions with newer ones.

This type of logging can be used as a short-term work around to low disk space issues, or as a long term solution for files that have low importance.

This type of RAID configuration requires a minimum two disks, alligned in a striped disk array, and is NOT Fault Tolerant.

This type of RAID configuration requires a minimum of two disks, where identical data is written to both simultaneously. It is normally used on the primary system disk.

This type of RAID configuration requires a minimum of four disks and combines both Mirroring and Striping.

This type of RAID configuration requires a minimum of three disks, and is capable of regenerating lost data.

Which type of RAID configuration could be easily overlooked after a disk failure?

Which type of RAID configuration supports Hot-Swapping?

This type of storage solution, also known as direct-attached storage, is connected physically to the Server, and is used primarily by small businesses.
ESA
NAS
SAN

This type of storage solution, is IP based and NOT recommended by Microsoft, due to product incompatabilities.
ESA
NAS
SAN

This type of storage solution uses fiber switching technology which optimizes server performance and reliability, is recommended by Microsoft for use by large businesses.
ESA
NAS
SAN

This type of data does not change often, and as a result, does not need to be backed up often. Examples are Operating Systems and Applications.
Static Data
Dynamic Data

This type of data changes frequently, and needs to be backed up on a regular basis. Examples are Databases, Logs, and Certificates.
Static Data
Dynamic Data

This type of backup, also known as a Normal backup, copies all database and transaction log files, and deletes transaction logs that have been written to the database.

This type of backup is normally performed once a week, with daily backups that only back up files that have changed since the last Full or Incremental backup. It is NOT available if circular logging is enabled.

This type of backup is normally performed once a week, with daily backups that back up all files that have changed since the last Full backup whether they have been backed up or not. It is NOT available if circular logging is enabled.

This type of backup is normally used to create an archive of data for off-site storage.

In order to ensure that all files on the network are saved during an online backup, what service would you need to enable on the drives?

This program identifies deleted mailboxes and marks them with a red X. It runs every night as normal maintenance.

This program can be used to re-establish a connection between a user and a mailbox, it would also simplify reconnecting a large number of mailboxes.

This utility can be used to combine mailboxes in the Recovery Storage Group with mailboxes in a permanent storage group.

This utility is used to perform an authoritative restore of system state data.

True/False. When using a RAID-5 configuration, a system restore is required after the failure of a single disk.
True False

Which four logs should be checked on a daily basis?

This tool, typically used for on-demand monitoring, is used to capture, display, and analyze network traffic.

Which log in Event Viewer will display information reguarding DNS?

What program would you use to view the size of individual mailboxes, public folders, identify users that are consuming the most resources, and get information about the Exchange stores?

This event source in the Event Viewer is used to view SMTP events.

This event source in the Event Viewer is used to view LDAP events.

This event source in the Event Viewer is used to view Mailbox and Public Folder events.

This event source in the Event Viewer is used to view Active Directory events.

This event source in the Event Viewer is used to view connectivity and access events to Active Directory.

This utility should be used daily to monitor the status of your servers and connectors.

In the Exchange System Manager, this state indicates that a server or connector to another server is down.
Unreachable
Unknown
Critical or Warning
Unavailable

In the Exchange System Manager, this state indicates that the System Attendant can not communicate with the server.
Unreachable
Unknown
Critical or Warning
Unavailable

In the Exchange System Manager, this state indicates that a resource has reached a critical or warning state defined for that resource. i.e. "Available drive space is below 20%."
Unreachable
Unknown
Critical or Warning
Unavailable

In the Exchange System Manager, this state indicates that a communication service, such as the routing service, is not functioning.
Unreachable
Unknown
Critical or Warning
Unavailable

This Utility is used maintain and administer messaging queues in your Exchange organization.

Queue Viewer provides an administrator with five features for message and queue management, what are they?

This feature in the Queue Viewer can be used to stop the spread of a virus.
Disable Outbound Mail
Freeze and Unfreeze
Settings
Find Messages
Additional Queue Information

This feature in the Queue Viewer can be used to prevent single messages from being transmitted, or transmiting from a single remote queue, without stopping the SMTP service for the entire organization.
Disable Outbound Mail
Freeze and Unfreeze
Settings
Find Messages
Additional Queue Information

This feature in the Queue Viewer can be used to adjust the refresh rate for the queue.
Disable Outbound Mail
Freeze and Unfreeze
Settings
Find Messages
Additional Queue Information

This feature in the Queue Viewer can be used to locate single mail items inside the queue.
Disable Outbound Mail
Freeze and Unfreeze
Settings
Find Messages
Additional Queue Information

What is the default queue refresh rate?

What are the queue refresh rate settings?

What are the five scheduled maintenance tasks that should be performed to keep your Exchange Server 2003 running smoothly?

Prior to generating logs or identifying trends you must first establish a what?

What are the two tools, or snap-ins contained in the Performance Console?

In the Exchange System Manager, what recipient policy tool can be used to manage oversized mailboxes and clean email messages from a users mailbox?

What are the two major problems that could be indicated by a large number of undeliverable messages in the Badmail folder?

Which tool can be used on-demand to identify a potential spam attack, judge network performance, analyze trends, and identify normal/abnormal messaging activity?

Which utility is used to defragment an offline database?

Which utility is used to check a databases integrity for inconsistencies, and possibly repair it?

Which monitoring tool is used to see exactly what is happening on your network, down to the bit? i.e. you see a large number of ICMP traffic, and conclude that it may be a DoS attack.

This management tool monitors clustered, nonclustered, front-end, back-end servers, all mail queues, disks, CPU, memory, network analysis, and issues alerts and notifications.

This command line utility is used to isolate networking and connectivity problems.

This command line diagnostic utility is used to analyze the state of domain controlers in a forest and report any problems.

In Exchange System Manager on the properties tab of Exchange Organization, which Tab allows you to grant the permission to Create Top Level Public Folders?
General
Details
Security

True/False. Diagnostic Logging can be used to troubleshoot both virtual and the general health of physical servers running Exchange Server 2003?
True False

What does the acronym NAT stand for, and what does it do?

GirlFriend, GateCrasher, and SubSeven are three famous examples of what type of attack?

What are the full ramifications of removing all inherited permissions from an object?

What does the acronym ARP stand for?

What does ARP do?

What command can be entered to correct a negative caching problem?

What commands can be entered to fix a client that has an APIPA address (169.254.x.x)?

True/False. The ipconfig /renew command can be used without the ipconfig /release command to correct an APIPA address assignment?
True False

This command line utility uses ICMP echo commands to test IP connectivity.
Ping
Nbtstat
Tracert
Pathping
Netstat

What command would you use to verify that TCP/IP is correctly installed on a host, by using the IP address 127.0.0.1?

Under what conditions would the ping command be unable to reach a remote host, even though the connection and network was fully operational?

This command line utility resolves NetBIOS names to IP addresses.

Ping
Nbtstat
Tracert
Pathping
Netstat

This command line utility displays current TCP/IP connections and protocol statistics.
Ping
Nbtstat
Tracert
Pathping
Netstat

This command line utility is used to determine the path that an IP datagram takes to reach a destination.
Ping
Nbtstat
Tracert
Pathping
Netstat

This command line utility returns not only path information, but also provides packet loss information.
Ping
Nbtstat
Tracert
Pathping
Netstat

This type of connector is typically used with non-Microsoft message systems.
SMTP
X.400

A general term used to identify either a Digital Signature Certificate, or an Encryption Certificate.

This standard, used by Active Directory, is a heirarchical database structure, first introduced with Windows 2000 Server.