two or more people who identify with and interact with one another
Primary Group (social group)
a small social group whose members share personal and lasting relationships
Secondary Group (social group)
a large and impersonal social group whose members pursue a specific goal or activity
Instrumental Leadership (leadership roles)
group leadership that focuses on the completion of tasks
Expressive Leadership (leadership roles)
group leadership that gocuses on the group's well-being
Authoritarian leadership (leadership styles)
focuses on instrumental concerns, takes personal charge of decision making, and demands that group members obey orders
Democratic Leadership (leadership styles)
more expressive, making a point of including everyone in the decision-making process.
Laissez-faire Leadership (leadership styles)
allows the group to funtion more or less on its own (laissez-faire in french means "leave it alone")
Dyad (group size)
a social group with two members
Triad (group size)
a social group with three members
In-Group
a social group toward which a member feels respect and loyalty
Out-Group
a social group toward which a person feels a sense of competition or opposition
Reference Group
a social group that serves as a point of reference in making evaluations and decisions
Formal Organizations
large secondary groups organized to achieve their goals efficiently.
Utilitarian Organizations (types of formal organization)
one that pays people for their efforts
Normative Organizations (types of formal organization)
voluntary associations not for income
Coercive Organizations (types of formal organization)
people are forced to join these organizations as a form of punishment or treatment
Bureaucracy
an organizational model rationally designed to perform tasks efficiently
Buteaucratic Ritualism (problems of bureaucracy)
a focus on rules and regulations to the point of undermining an organizations goals
Bureaucratic Inertia (problems of bureaucracy)
the tendency of bureaucratic organizations to perpetuate themselves.
Oligarchy (problems of bureaucracy)
the rule of the many by the few
"according to what Michels called "iron law of oligarchy," the pyramid shape of bureaucracy places a few leaders in charge of the resources of the entire organization"