1. Open Systems
    organizations that are affected by , and taht affect, their environment
  2. Inputs
    goods and services organizations take in and use to create products or services
  3. Outputs
    the products and services organizations create
  4. Exteranl Environment
    all relevant forces outside a firm's boundaries, such as competitors, customers, the government, and the economy
  5. Competitive Environment
    the immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like
  6. Macroenvironment
    the general environment; includes governments, economic conditions, and other fundamental factors that generally affect all organizations
  7. Demographics
    measures of various characteristics of the oeple who make up groups or other social units
  8. Barriers to Entry
    conditions that prevent new companies from entering an industry
  9. Switching Costs
    fixed costs buyers face when they change suppliers
  10. Supply Chain Management
    the managing of the network of facilities and people that obtain materials from outside the organization, transform them into products, and distribute them to customers.
  11. Final Consumer
    those who purchase products in their finished form
  12. Intermediate Consumer
    a customer who purchases raw materials or wholesale products before selling them to final customers
  13. Environmental Uncertainty
    Lack of information needed to understand or predict the future
  14. Environmental Scanning
    searching for and sorting through information about the environment
  15. Competitive Intelligence
    information that helps managers determine how to compete better
  16. Scenario
    A narrative thatdescribes a particular set of future conditions
  17. Forecasting
    Method for predicting how variables will change the future
  18. Benchmarking
    the process of comparing an organization's practices and technologies with those of other companies
  19. Empowerment
    the process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization
  20. Buffering
    creating supplies of excess resources in case of unpredictable needs
  21. Smoothing
    leveling normal flucuations at the boundaries of the environment
  22. Flexible Processes
    methods for adapting the technical core to change in the environment
  23. Independent Strategies
    strategies that an organization acting on its own uses to change some aspect of its current environment
  24. Cooperative Strategies
    Strategies used by two or more organizations working together to manage the exteranl environment
  25. Strategic Maneuvering
    an organization's conscious efforts to change the boundaries of its task environment
  26. Domain Selection
    Entering a new market or industry with an existing expertise
  27. Diversification
    a firm's investment in a different product, business, a geographic area
  28. Merger
    one or more companies combining with another
  29. Acquisition
    one firm buying another
  30. Divestiture
    a firm selling one or more business
  31. Prospectors
    companies that continually change the boundaries for their task environments by seeking new products and markets, diversifying and merging, or acquiring new enterprises.
  32. Defenders
    companies that stay within a stable product domain as a strategic maneuver
  33. Organization Culture
    The set of important assumptions about the organization and its goals and practices that members of the company share
Card Set
MHR 301 Management Snell, Bateman