An organization is made up of three important issues?
Who distigusihed the corporate group from other forms of social orgainzation?
Who defined an organization as a system of consciously coordinated activities or forces of two or more persons?
"process by which the elements of a group ar integrated, coordinated, and/or utilized so as to effectively and efficentyl achive organizational objectives."
"a process that helps direct and mobilize people and their ideas."
Who viewed organizations as self contained and unresponsive to their environment?
What is a complex environment?
Conflicting goals are a reflection of unresolved disagreements in society
An organizaion is composed of:
- Hierarchy of authority
How many generic descriptors fit all departments?
What are the two models of organizations?
What is the span of control?
The number of people one person can effectively supervise.
"Any external phenomenon, event, group, individual, or system."
What is an Organizational Environment composed of?
What are some examples of technology that are good and bad?
Automobile-it has given the officer the ability to move faster, however it has taken him away from the public.
What is an agencies mission directed by?
How is the legal definition of a crime set?
What did the Civil Rights Act of 1964 do for law enforcement?
Opened the door to civil litigation against law enforcement agencies.
What are the three types of law?
- Statutory Law
- Case Law
- Constitutional Law
At what age do most criminals act?
Under the age of 25
What is a simple state?
Few external issues and influences
What is a Complex State?
Multiple heterogenous pressures
What is a Static State?
One that remains stable over a long period of time.
What is a dyad?
Two individuals transmitting signals back and forth-communicating
What are the four steps to communicating?
What are some barriers to communication?
- Preconcieved ideas-I hear what I want to hear
- Use of personalized meaning-jargon
- Lack of communication skills
- Lack of motivation
How does information in the hierarchial flow of downward information work?
Tends to be overused, unclear, demonstrates lack of reguard for employees
How does information in the upward communication work?
Encourages employee feedback and participation, can be risky for employee
What are some forms of informal communication?
- The grapevine
- Typically altered from each person
What are the three forms of information?
Definition: A psychological concept that examines the mind of the individual and why he or she exibits a certain type of behavior.
Exploring managerial concepts that induce employees to act in a consistant, expectant way.
How does the classical school of motivation work?
Motivation comes from management, creating clearly defined rules.
How does the Human Relations school work?
This is tied to how workers are treated by supervisors.
How does the Behavioral School work?
It emphasises on importance of manager and leader behavior.
Who came up with the Need Theory?
What was the Need Theroy about?
- It said that all people have needs:
Who came up with Theory X and Theroy Y?
What was theory X?
- It said management is responsible for organizing elements to reach an end.
- Management directs, motivates, controls, and modifies
"Getting things done through other people"
What is Theory Y?
Management is responsible for organizing the elements of a productive organization. People are not ignorant to change.
Who created the Achievement-Power-Affiliation Theory?
What does the expectancy theory say?
If a certain amount of effort is put forth, a calculated outcome will occur.
What is the equity theory?
Affected by his or her perception of fairness and how employees are actually treated.
What is Theroy Z?
This theory tries to incorporate the best parts of theory X and Y