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Phlebotomy
Practice of drawing blood from patient
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Job Skills
- Technical, highly organized, detail oriented
- Interpersonal skills, handle stress
- Deal with difficult patients
- Malfunctioning equipment, STAT response
- Calm, professional manner
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Purpose of Phlebotomy
Obtain blood samples for analysis
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Personal Characteristics
- First medical professional a patient meets
- Represent self, lab, and facility
- Sets tone for patient stay
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Characteristics
- Dependability
- Honesty / Integrity
- Positive Attitude
- Empathy / Compassion
- Professional Detatchment
- Professional Appearance
- Interpersonal / Telephone Skills
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4 Aspects Professional Monitoring
- Accreditation
- Certification
- Licensure
- Continuing Medical Education
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Accreditation
- For institutions that train phlebotomists
- Meeting / documenting established standards (class and externship)
- National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
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Certification
- Evidence an individual has demonstrated proficiency in particular area of practice
- Certifying State Exam
- American Society for Clinical Pathology (ASCP)
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Licensure
- Documented permit issued
- Grants permission for service / procedures certified on
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Continuing Education units (CEU's)
- To remain certified
- Updates on new information, regulations, and techniques
- Refresh skills less used
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2 Most Important Legal Aspects Phlebo
- Informed Consent
- Confidentiality
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Informed Consent
- Patient must be informed of treatments / risks before they are performed
- Patient must consent before proceed
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Confidentiality
- All info on patient is confidential medical info
- Never talk about patient info
- Covered / Enforced by HIPAA
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Patient Refusal Blood Draw
Ensure patient's doctor notified promptly
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