MOA Cert.

  1. The discontinuation of medical care without proper notice
  2. The usage of an impartial third party for the hearing and determination of a dispute
  3. The unlawful use of force or violence.
  4. The failure to provide the necessary care that is required for a person's situation.
  5. Laws enacted by the legislative branch of the government.
  6. A certain number of patients are scheduled to arrive at the same time and the patients are seen in the order in which they arrive.
    Wave scheduling
  7. Small groups of patients are scheduled at intervals throughout the hour.
    Modified Wave
  8. Scheduling two patients to see the physician at the same time.
    Double Booking
  9. How to handle a late patient:
    Advise the patient to arrive 30 minutes before their scheduled time.
  10. How to handle emergency calls:
    Arrangements should be made for the patient to be seen the same day.
  11. How to handle cancelled appointments:
    Make sure the original appointment time is properly removed, then schedule the new appointment.
  12. How to handle unscheduled patients:
    Accomodate the patient as best as possible; ensure that the patient is aware that making an appointment is the most effective way to receive care.
  13. How to handle failed appointments:
    Note the absence on the patient's medical chart as well as the appointment book and attempt to reschedule.
  14. How to handle delayed patient wait time:
    Briefly explain the reason for delay and provide the patient with the option to reschedule.
  15. This type of mail is available every day of the year, including holidays, for items up to 70 pounds in weight and 108 inches in height
    Express mail
  16. This type of mail includes letters, postal cards, postcards, and business reply mail.
    First-Class Mail
  17. First Class mail that weighs more than 13 ounces.
    Priority Mail
  18. This type of mailing gives the sender the option to receive proof of delivery.
    Certified Mail
  19. A form of mailing large volumes of information which is presorted by zip code.
    Bulk Mailing
  20. Individuals with this type of health insurance are usually ineligible to receive benefits from a government plan. This type of coverage is characterized by high premiums and a limited amount of benefits.
    Individual Policies
  21. This form of insurance provides coverage for employees under a single contract. This type of coverage is characterized by greater benefits and lower premiums.
    Group Policies
  22. This form of insurance is available to a large group of people who meet specific eligibility criteria. TRICARE, Medicaid, Medicare and Worker's Compensation are examples.
    Government Plans
  23. An arrangement by which a patient requests that their health benefit payments be made directly to the physician.
    Assignment of Benefits
  24. The amount payable by the carier toward the cost of services for which the patient is eligible.
  25. The amount an individual must pay for health care expenses before insurance (or self-insured company) covers the costs.
  26. The portion of the service fee that the patient must pay.
  27. A document that describes the insurance coverage for an individual or property.
  28. The amount the patient pays for an insurance contract.
  29. An amount customarily charged for or covered for similar services and supplies which are medically necessary, recommended by a doctor, or required.
    Usual, Customary and Reasonable (UCR) or Covered Expenses
  30. A period of time when you are not covered by insurance for a particular problem.
    Waiting Period
  31. Created using information gathered from the patient. Usually includes information such as past illnesses, surgical operations, and the patient's daily health habits.
    Personal and Medical History
  32. This information is just a important as the patient's personal and medical history. Includes information regarding the health of members of the patient's family, and a record of the causes of death.
    Patient's Family History
  33. Includes information regarding the patient's lifestyle (Ex. smoking and drinking habits).
    Patient's Social History
  34. A statement of the patient's symptoms.
    Patient's Chief Complaint
  35. A decision made based on the information regarding the patient's history and the results of the doctor's examination.
  36. Functions of musculoskeletal system:
    Support, movement, protection.
  37. Organs of musculoskeletal system:
    Muscles, bones, joints, bone marrow.
  38. Functions of Integumentary System:
  39. Organs of Integumentary system:
    Skin, hair, nails
  40. Function of Gastrointestinal System:
  41. Organs of Gastrointestinal System:
    Stomach, intestines
  42. Function of Urinary System:
    Elimination of nitrogenous waste
  43. Organs of Urinary System:
    Kidneys, bladder, ureters, urethra
  44. Function of the reproductive system:
  45. Organs of the Reproductive System:
    Ovaries, testes
  46. Function of the blood/lymphatic system:
  47. Organs of the blood/lymphatic system:
    Blood cells
  48. Function of the immune system:
  49. Function of Cardiovascular System:
  50. Organs of the Cardiovascular System:
    Lymph glands, heart, vessels
  51. Functions of Respiratory System:
    Delivers oxygen to cells, removes carbon dioxide
  52. Organs of respiratory system:
    Lungs, bronchi, trachea
  53. Function of Nervous/Behavioral system:
    Receive/process information
  54. Organs of Nervous/Behavioral Systems:
    Brain, nerves, mind
  55. Functions of Endocrine System:
    Effects changes through chemical messengers
  56. Organs of Endocrine System:
    Pancreas, Thyroid
  57. Planes that are vertical planes that separate the sides from each other
    Sagittal Planes
  58. Plane that separates the body into right and left halves
    Midsagittal Plane
  59. Plane that divides the body into front and back portions
    Frontal plane
  60. Plane that divides the body horizontally into an upper and lower part
    Transverse plane
  61. Front surface of the body
    Anterior (ventral)
  62. Back side of the body
    Posterior (dorsal)
  63. Away from the surface
  64. Near the point of attachment to the trunk or near the beginning of the structure
  65. Far from the point of attachment to the trunk or far from the beginning of a structure
  66. Below another structure
  67. Above another structure
  68. Pertaining to the middle or nearer the medial plane of the body
  69. Pertaining to the side
  70. Lying on the back
  71. Lying on the belly
  72. Fiberous bands of tissue that connect bones to one another
  73. Attach muscles to bone
  74. Fiberous covering of a muscle
  75. Covers the end of many bones and serves as a protective function.
    Articular cartilage
  76. Acts as framework for the organs, protects many of those organs, and also provides the organism the ability to move.
    Musculoskeletal System
  77. Connective tissue that makes up bones
  78. Tissue that comprises the inner core of bones.
    -Where red marrow manufactures blood cells.
    Hematopoietic tissue
  79. Skeleton that consists of the skull, rib cage, and spine.
    Axial skeleton
  80. Bones that are typically very strong, are broad at the ends and have large surfaces for muscle attachment.
    Long bones
  81. Small bones with irregular shapes
    Short bones
  82. Bones that are found covering soft body parts
    Flat bones
  83. Small, rounded bones that resemble a sesame seed that are found near joints and increase the efficiency of muscles near a joint.
    Sesamoid bones
  84. Bone that forms the anterior part of the skull and forehead
    Frontal Bone
  85. Bones that form the sides of the cranium
    Parietal Bones
  86. Bone that forms the back of the skull
    Occipital Bone
  87. Large hole at the ventral surface of the occipital bone which allows the brain communication with the spinal cord
    Foramen magnum
  88. Bones that form the two lower sides of the cranium
    Temporal Bone
  89. Bone that forms the roof of the nasal cavity
    Ethmoid Bone
  90. Bones anterior to the temporal bones
    Sphenoid bones
  91. Cheekbone
  92. Paired bones at the corner of each eye that cradle the tear ducts
    Lacrimal bones
  93. Upper jaw bone
  94. Lower jaw bone
  95. Bone that forms posterior/inferior part of the nasal septal wall between the nostrils.
  96. Bones that make up part of the roof of the mouth
    Palatine bones
  97. Bones that make up part of the interior of the nose
    Inferior nasal conchae
  98. Neck Bones
    Cervical Bones
  99. Upper Back Bones
    Thoracic Bones
  100. Lower back bones
    Lumbar Bones
  101. Sacrum (bones)
    Sacral Bones
  102. Coccyx (tailbone)
    Coccygeal bone
  103. Ribs #1-7 that attach directly to the sternum in the front of the body.
    True ribs
  104. Ribs #8-10 are attached to the sternum by cartilage
    False Ribs
  105. Ribs 11&12 that are not attached to sternum at all
    Floating ribs
  106. Skeleton that includes the shoulder girdle and upper extremities
    Upper appendicular skeleton
  107. Made up of scapula and clavicle
    Shoulder girdle
  108. Flat bones that help support the arms
    Scapula (shoulder blades)
  109. Curved, horizontal bones tha attach to the upper sternum at one end
    Clavicle (collarbone)
  110. Bones of the upper extermities
    • Humerus
    • Ulna
    • Radius
    • Carpals
    • Metacarpals
    • Phalanges
  111. Upper arm bone
  112. Lower medial arm bone
  113. Lateral lower arm bone (in line with thumb)
  114. Wrist bones. There are 2 rows of 4 bones in each wrist,
  115. The 5 radiating bones in the fingers. These are the bones in the palm of the hand.
  116. Finger Bones
  117. Skeleton that includes the pelvis and lower extremities
    Lower appendicular skeleton
  118. Superior and largest bone
  119. Lower portion of the pelvic bone
  120. Lower anterior part of the pelvis
    Pubic Bone
  121. Bones of the lower extremities
    • Femur
    • Patella
    • Tibia
    • Fibula
    • Malleolus
    • Tarsal
    • Metatarsal
    • Phayanx
  122. Thighbone
  123. Kneecap
  124. Shin
  125. Smaller, lateral bone of the leg
  126. Ankle
  127. Hind foot bone
  128. Midfoot bone
  129. Toe bones, 14 in all (2 in great toe, 3 in each of others)
  130. Parts of the body where 2 or more bones of the skeleton join
  131. Joint with no ROM.
    Immovable joint held together by fibrous tissue.
  132. Joint with limited ROM.
    Joint joined together by cartilage that is slightly movable.
    Ex. vertebrae of spine or pubic bone
  133. Joints that have full ROM.
    Joints that have free movement.
    Diathroses (Synovial joints)
  134. Sacs of fluid that are located between the bones of the joint and the tendons that hold the muscles in place.
  135. 3 functions of muscles:
    • 1. Allow skeleton to move
    • 2. Responsible for movement of organs.
    • 3. To pump blood to the circulatory system
  136. Strong, fibrous bands of connective tissue that attach muscles to bones
  137. To increase the angle of a joint
  138. To decrease the angle of a joint
  139. Joint movement away from the midline
  140. Joint movement towards the midline
  141. Turning the palm or foot upward
  142. Turning the palm or foot downward
  143. Raising the foot, pulling the toes away from the shin
    Plantar flexion
  144. Turning outward (joint)
  145. Turning inward (joint)
  146. Moving part of the body forward
  147. Moving part of the body backward
  148. Revolving a bone around its axis
  149. A broken bone
  150. Fracture in which the bone is crushed or shattered
    Comminuted Fracture
  151. Fracture in which the fractured area of a bone collapses on itself.
    Compression fracture
  152. The break of the distal end of the radius at the epiphysis often occurs when the patient has attempted to break his or her fall
    Colles (fracture)
  153. Fracture in which the bone is broken and pierces an internal organ
    Complicated Fracture
  154. Fracture in which the bone is broken and the ends are driven into each other.
    Impacted fracture
  155. A minor fracture appears as a thin line on an x-ray and may not extend completely through the bone.
    Hairline fracture
  156. Fracture in which the bone is partially bent and partially broken; this is a common fracture in children because their bones are still soft.
    Greenstick Fracture
  157. Any fracture occurring spontaneously as a result of a disease
    Pathologic Fracture
  158. A fracture of the epiphyseal plate in children.
    Salter-Harris (fracture)
  159. Traumatic injury to a joint involving soft tissue
  160. An injury lesser than sprain, usually as a result of overuse or overstretching
  161. When a bone is completely out of place and subluxation is partially out of joint.
  162. System made of skin and its accessory organs
  163. Oil Glands
    Sebaceous Glands
  164. Sweat Glands
  165. The 3 layers of the skin
    • 1. Epidermis
    • 2. Dermis
    • 3. Subcutaneous Layer
  166. A thin cellular membrane layer of skin that contains keratin.
  167. Dense, fibrous, connective tissue (layer of skin) that contains collagen.
  168. Layer of skin that is a thicker and fatter tissue.
    Subcutaneous layer
  169. A hard protein in hair
  170. The part of the nail that is visible
    Nail body
  171. Part of nail that is under the skin at the base of the nail.
    Nail root
  172. The vascular tissue under the nail that appears pink when the blood is oxygenated or blue/purple when it is oxygen deficient.
    Nail bed
  173. The moon ike white area at the base of the nail
  174. Cuticle at the lower part of the nail
  175. Oily substance secreted by sebaceous (oil) glands that contains lipids that help lubricate the skin and minimize water loss.
  176. Tiny opening on the surface of skin
  177. Most common type of sweat gland
    Eccrine sweat glands
  178. Sweat glands that secrete an odorless sweat
    Apocrine sweat glands
  179. Deficient in pigment (melanin)
  180. Structural protein found in the skin and connective tissue
  181. Major skin pigment
  182. A fat cell
  183. Discolored, flat lesion (freckles, tattoo marks)
  184. Benign growth extending from the surface of the mucous membrane
  185. Groove or crack-like sore
  186. Solid, round or oval elevated lesion more than 1 cm in diameter
  187. Open sore on the skin or mucous membranes
  188. Small collection of clear fluid; blister
  189. Smooth, slightly elevated edematous (swollen) area that is redder or paler than the surrounding skin
  190. Absence of hair from areas where it normally grows
  191. Death of tissue associated with loss of blood supply
  192. Bacterial inflammatory skin disease characterized by leasion, pustules, and vesicles
Card Set
MOA Cert.
MOA Cert.