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The discontinuation of medical care without proper notice
Abandonment
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The usage of an impartial third party for the hearing and determination of a dispute
Arbitration
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The unlawful use of force or violence.
Battery
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The failure to provide the necessary care that is required for a person's situation.
Negligence
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Laws enacted by the legislative branch of the government.
Statutes
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A certain number of patients are scheduled to arrive at the same time and the patients are seen in the order in which they arrive.
Wave scheduling
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Small groups of patients are scheduled at intervals throughout the hour.
Modified Wave
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Scheduling two patients to see the physician at the same time.
Double Booking
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How to handle a late patient:
Advise the patient to arrive 30 minutes before their scheduled time.
-
How to handle emergency calls:
Arrangements should be made for the patient to be seen the same day.
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How to handle cancelled appointments:
Make sure the original appointment time is properly removed, then schedule the new appointment.
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How to handle unscheduled patients:
Accomodate the patient as best as possible; ensure that the patient is aware that making an appointment is the most effective way to receive care.
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How to handle failed appointments:
Note the absence on the patient's medical chart as well as the appointment book and attempt to reschedule.
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How to handle delayed patient wait time:
Briefly explain the reason for delay and provide the patient with the option to reschedule.
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This type of mail is available every day of the year, including holidays, for items up to 70 pounds in weight and 108 inches in height
Express mail
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This type of mail includes letters, postal cards, postcards, and business reply mail.
First-Class Mail
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First Class mail that weighs more than 13 ounces.
Priority Mail
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This type of mailing gives the sender the option to receive proof of delivery.
Certified Mail
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A form of mailing large volumes of information which is presorted by zip code.
Bulk Mailing
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Individuals with this type of health insurance are usually ineligible to receive benefits from a government plan. This type of coverage is characterized by high premiums and a limited amount of benefits.
Individual Policies
-
This form of insurance provides coverage for employees under a single contract. This type of coverage is characterized by greater benefits and lower premiums.
Group Policies
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This form of insurance is available to a large group of people who meet specific eligibility criteria. TRICARE, Medicaid, Medicare and Worker's Compensation are examples.
Government Plans
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An arrangement by which a patient requests that their health benefit payments be made directly to the physician.
Assignment of Benefits
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The amount payable by the carier toward the cost of services for which the patient is eligible.
Benefit
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The amount an individual must pay for health care expenses before insurance (or self-insured company) covers the costs.
Deductible
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The portion of the service fee that the patient must pay.
Copayment
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A document that describes the insurance coverage for an individual or property.
Policy
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The amount the patient pays for an insurance contract.
Premium
-
An amount customarily charged for or covered for similar services and supplies which are medically necessary, recommended by a doctor, or required.
Usual, Customary and Reasonable (UCR) or Covered Expenses
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A period of time when you are not covered by insurance for a particular problem.
Waiting Period
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Created using information gathered from the patient. Usually includes information such as past illnesses, surgical operations, and the patient's daily health habits.
Personal and Medical History
-
This information is just a important as the patient's personal and medical history. Includes information regarding the health of members of the patient's family, and a record of the causes of death.
Patient's Family History
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Includes information regarding the patient's lifestyle (Ex. smoking and drinking habits).
Patient's Social History
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A statement of the patient's symptoms.
Patient's Chief Complaint
-
A decision made based on the information regarding the patient's history and the results of the doctor's examination.
Diagnosis
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Functions of musculoskeletal system:
Support, movement, protection.
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Organs of musculoskeletal system:
Muscles, bones, joints, bone marrow.
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Functions of Integumentary System:
Protection
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Organs of Integumentary system:
Skin, hair, nails
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Function of Gastrointestinal System:
Nutrition
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Organs of Gastrointestinal System:
Stomach, intestines
-
Function of Urinary System:
Elimination of nitrogenous waste
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Organs of Urinary System:
Kidneys, bladder, ureters, urethra
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Function of the reproductive system:
Reproduction
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Organs of the Reproductive System:
Ovaries, testes
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Function of the blood/lymphatic system:
Transportation
-
Organs of the blood/lymphatic system:
Blood cells
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Function of the immune system:
Protection
-
Function of Cardiovascular System:
Transportation
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Organs of the Cardiovascular System:
Lymph glands, heart, vessels
-
Functions of Respiratory System:
Delivers oxygen to cells, removes carbon dioxide
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Organs of respiratory system:
Lungs, bronchi, trachea
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Function of Nervous/Behavioral system:
Receive/process information
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Organs of Nervous/Behavioral Systems:
Brain, nerves, mind
-
Functions of Endocrine System:
Effects changes through chemical messengers
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Organs of Endocrine System:
Pancreas, Thyroid
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Planes that are vertical planes that separate the sides from each other
Sagittal Planes
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Plane that separates the body into right and left halves
Midsagittal Plane
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Plane that divides the body into front and back portions
Frontal plane
-
Plane that divides the body horizontally into an upper and lower part
Transverse plane
-
Front surface of the body
Anterior (ventral)
-
Back side of the body
Posterior (dorsal)
-
Away from the surface
Deep
-
Near the point of attachment to the trunk or near the beginning of the structure
Proximal
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Far from the point of attachment to the trunk or far from the beginning of a structure
Distal
-
Below another structure
Inferior
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Above another structure
Superior
-
Pertaining to the middle or nearer the medial plane of the body
Medial
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Pertaining to the side
Lateral
-
-
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Fiberous bands of tissue that connect bones to one another
Ligaments
-
Attach muscles to bone
Tendons
-
Fiberous covering of a muscle
Fascia
-
Covers the end of many bones and serves as a protective function.
Articular cartilage
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Acts as framework for the organs, protects many of those organs, and also provides the organism the ability to move.
Musculoskeletal System
-
Connective tissue that makes up bones
Osseous
-
Tissue that comprises the inner core of bones.
-Where red marrow manufactures blood cells.
Hematopoietic tissue
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Skeleton that consists of the skull, rib cage, and spine.
Axial skeleton
-
Bones that are typically very strong, are broad at the ends and have large surfaces for muscle attachment.
Long bones
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Small bones with irregular shapes
Short bones
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Bones that are found covering soft body parts
Flat bones
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Small, rounded bones that resemble a sesame seed that are found near joints and increase the efficiency of muscles near a joint.
Sesamoid bones
-
Bone that forms the anterior part of the skull and forehead
Frontal Bone
-
Bones that form the sides of the cranium
Parietal Bones
-
Bone that forms the back of the skull
Occipital Bone
-
Large hole at the ventral surface of the occipital bone which allows the brain communication with the spinal cord
Foramen magnum
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Bones that form the two lower sides of the cranium
Temporal Bone
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Bone that forms the roof of the nasal cavity
Ethmoid Bone
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Bones anterior to the temporal bones
Sphenoid bones
-
-
Paired bones at the corner of each eye that cradle the tear ducts
Lacrimal bones
-
-
-
Bone that forms posterior/inferior part of the nasal septal wall between the nostrils.
Vomer
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Bones that make up part of the roof of the mouth
Palatine bones
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Bones that make up part of the interior of the nose
Inferior nasal conchae
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Neck Bones
Cervical Bones
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Upper Back Bones
Thoracic Bones
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Lower back bones
Lumbar Bones
-
Sacrum (bones)
Sacral Bones
-
Coccyx (tailbone)
Coccygeal bone
-
Ribs #1-7 that attach directly to the sternum in the front of the body.
True ribs
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Ribs #8-10 are attached to the sternum by cartilage
False Ribs
-
Ribs 11&12 that are not attached to sternum at all
Floating ribs
-
Skeleton that includes the shoulder girdle and upper extremities
Upper appendicular skeleton
-
Made up of scapula and clavicle
Shoulder girdle
-
Flat bones that help support the arms
Scapula (shoulder blades)
-
Curved, horizontal bones tha attach to the upper sternum at one end
Clavicle (collarbone)
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Bones of the upper extermities
- Humerus
- Ulna
- Radius
- Carpals
- Metacarpals
- Phalanges
-
-
Lower medial arm bone
Ulna
-
Lateral lower arm bone (in line with thumb)
Radius
-
Wrist bones. There are 2 rows of 4 bones in each wrist,
Carpals
-
The 5 radiating bones in the fingers. These are the bones in the palm of the hand.
Metacarpals
-
-
Skeleton that includes the pelvis and lower extremities
Lower appendicular skeleton
-
Superior and largest bone
Pelvis
-
Lower portion of the pelvic bone
Ischium
-
Lower anterior part of the pelvis
Pubic Bone
-
Bones of the lower extremities
- Femur
- Patella
- Tibia
- Fibula
- Malleolus
- Tarsal
- Metatarsal
- Phayanx
-
-
-
-
Smaller, lateral bone of the leg
Fibula
-
-
-
-
Toe bones, 14 in all (2 in great toe, 3 in each of others)
Phalanx
-
Parts of the body where 2 or more bones of the skeleton join
joint
-
Joint with no ROM.
Immovable joint held together by fibrous tissue.
Synarthroses
-
Joint with limited ROM.
Joint joined together by cartilage that is slightly movable.
Ex. vertebrae of spine or pubic bone
Amphiathroses
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Joints that have full ROM.
Joints that have free movement.
Diathroses (Synovial joints)
-
Sacs of fluid that are located between the bones of the joint and the tendons that hold the muscles in place.
Bursae
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3 functions of muscles:
- 1. Allow skeleton to move
- 2. Responsible for movement of organs.
- 3. To pump blood to the circulatory system
-
Strong, fibrous bands of connective tissue that attach muscles to bones
Tendons
-
To increase the angle of a joint
Extension
-
To decrease the angle of a joint
Flexion
-
Joint movement away from the midline
Abduction
-
Joint movement towards the midline
Adduction
-
Turning the palm or foot upward
Supination
-
Turning the palm or foot downward
Pronation
-
Raising the foot, pulling the toes away from the shin
Plantar flexion
-
Turning outward (joint)
Eversion
-
Turning inward (joint)
Inversion
-
Moving part of the body forward
Protraction
-
Moving part of the body backward
Retraction
-
Revolving a bone around its axis
Rotation
-
-
Fracture in which the bone is crushed or shattered
Comminuted Fracture
-
Fracture in which the fractured area of a bone collapses on itself.
Compression fracture
-
The break of the distal end of the radius at the epiphysis often occurs when the patient has attempted to break his or her fall
Colles (fracture)
-
Fracture in which the bone is broken and pierces an internal organ
Complicated Fracture
-
Fracture in which the bone is broken and the ends are driven into each other.
Impacted fracture
-
A minor fracture appears as a thin line on an x-ray and may not extend completely through the bone.
Hairline fracture
-
Fracture in which the bone is partially bent and partially broken; this is a common fracture in children because their bones are still soft.
Greenstick Fracture
-
Any fracture occurring spontaneously as a result of a disease
Pathologic Fracture
-
A fracture of the epiphyseal plate in children.
Salter-Harris (fracture)
-
Traumatic injury to a joint involving soft tissue
Sprain
-
An injury lesser than sprain, usually as a result of overuse or overstretching
Strain
-
When a bone is completely out of place and subluxation is partially out of joint.
Dislocation
-
System made of skin and its accessory organs
Integumentary
-
Oil Glands
Sebaceous Glands
-
Sweat Glands
Suddoriferous
-
The 3 layers of the skin
- 1. Epidermis
- 2. Dermis
- 3. Subcutaneous Layer
-
A thin cellular membrane layer of skin that contains keratin.
Epidermis
-
Dense, fibrous, connective tissue (layer of skin) that contains collagen.
Dermis
-
Layer of skin that is a thicker and fatter tissue.
Subcutaneous layer
-
A hard protein in hair
Keratin
-
The part of the nail that is visible
Nail body
-
Part of nail that is under the skin at the base of the nail.
Nail root
-
The vascular tissue under the nail that appears pink when the blood is oxygenated or blue/purple when it is oxygen deficient.
Nail bed
-
The moon ike white area at the base of the nail
Lunula
-
Cuticle at the lower part of the nail
eponychium
-
Oily substance secreted by sebaceous (oil) glands that contains lipids that help lubricate the skin and minimize water loss.
Sebum
-
Tiny opening on the surface of skin
Pore
-
Most common type of sweat gland
Eccrine sweat glands
-
Sweat glands that secrete an odorless sweat
Apocrine sweat glands
-
Deficient in pigment (melanin)
Albino
-
Structural protein found in the skin and connective tissue
Collagen
-
Major skin pigment
Melanin
-
-
Discolored, flat lesion (freckles, tattoo marks)
Macule
-
Benign growth extending from the surface of the mucous membrane
Polyp
-
Groove or crack-like sore
Fissure
-
Solid, round or oval elevated lesion more than 1 cm in diameter
Nodule
-
Open sore on the skin or mucous membranes
Ulcer
-
Small collection of clear fluid; blister
Vesicle
-
Smooth, slightly elevated edematous (swollen) area that is redder or paler than the surrounding skin
Wheal
-
Absence of hair from areas where it normally grows
Alopecia
-
Death of tissue associated with loss of blood supply
Gangrene
-
Bacterial inflammatory skin disease characterized by leasion, pustules, and vesicles
Impetigo
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