HR Study Guide CH8

Process whereby people acquire capabilities to perform jobs.

The way an organization identifies and leverages knowledge in order to be competitive.

Process in which a trainer and an organization work together to decide how to improve organizational and individual results.

Planned introduction of new employees to their jobs, coworkers, and the organization.

People's belief that they can successfully learn the training program content.

Ways in which adults learn differently than younger people.

Performance of job-related tasks and duties by trainees during training.

Practice performed in several sessions spaced over a period of hours or days.

Practice performed all at once.

Copying someone else's behavior.

Based on the idea that people tend to repeat responses that give them some type of positive reward and to avoid actions associated with negative consequences.

Based on the idea that people learn best if reinforcement and feedback are given as soon as possible after training.

Training that occurs through interactions and feedback among employees.

Training people to do more than one job.

Learning approach that combines methods, such as short, fast-paced, interactive computer-based lessons and teleconferencing with traditional classroom instruction and simulation.

Comparison of costs and benefits associated with training.