CMST 2010

  1. a set of symbols that's used to convey meaning, and that set of symbols is language or digital code.
    Verbal Communication
  2. any other communication that we do, that doesn't use that set of symbols
    nonverbal communication
  3. a book definition
  4. a personal, more emotional type of meaning
  5. messages are complex, and packed with emotions, information, and tell us about a relationship and what's going on.
  6. we have rules for messages, rules that influence the way we talk to people.
    Rule Governed
  7. manage when and how, where and what is appropriate to talk about.
  8. helps us find what messages mean in a particular situation.
  9. there are a lot of ways to same something, whether using complex words or using a simple phrase. Our language can sometimes not be concrete and can be intangible.
    vary in abstraction
  10. we expect people to be polite, especially in relationships
  11. how our messages include everyone or exclude certain people.
  12. messages can be direct and straightforward, or indirect and a little more confusing.
  13. standing up for yourself, letting people knwo what you think, in a very straightforward way.
  14. the words we choose to use, influence the perceptions of others.
    shapes perceptions
  15. we can communicate hypothetically, verbally, not nonverbally. Our language has different tenses
    hypothetical thought
  16. in order to know our relationship status, we have to communicate verbally
    self reflection
  17. Steps to a conversation:
    • 1. Greeting
    • 2. Topic priming
    • 3. Conversation heart
    • 4. Preliminary Processing
  18. looks at body position/movements, facial movements etc...
  19. how we touch one another.
  20. considered nonverbal communication, the way we dress ourselves
    physical appearance
  21. relates to physical appearance, personal objects that we use/wear that communicate things that are important to us.
  22. looks at space, looks at the distance we stand between ourselves and another person.
  23. looking at time, how we value time, what time means in a relationship
  24. voice changes, how our vocal quality changes the meaning of the message
  25. a form of nonverbal communication. There's meaning even though we're silent.
  26. the way that verbal and nonverbal communications work together. We communicate both verbally and nonverbally at the same time and very rarely do we just communicate verbally or just nonverbally.
  27. we can use nonverbal communication to emphasize a part of our verbal message.
  28. our nonverbal and verbal message complement one another.
  29. it is possible for our nonverbal to contradict one another. We do this more times that we realize.
  30. we use our nonverbal as a way to control our situation. You can physically more someone.
  31. verbal and nonverbal are repeating one antoher
  32. there are times when we substitute nonverbal communication for verbal communication.
  33. nonverbal communication is not more believable than verbal communication
  34. use some sort of ambiguous statement to throw someone off the truth
  35. overstate the truth and add to the story
  36. when we underplay the truth
  37. a system consisting of verbal systems and grammar that enables us to engage in meaning making with others.
  38. are the words or vocabulary that makes up a language
    verbal symbols
  39. refers to a set of rules dicting how words can be combined to make a meaningful message.
  40. putting our thoughts into meaningful language
  41. developing a thought based on hearing language
  42. able to be seen, smelled, tasted, touched or heard
  43. the thing a verbal symbol represents
  44. not able to be seen, smelled, tasted, touched or heard
  45. argues that when we compare 2 unlike things in a figure of speech, we are unconsciously influenced by the comparison
    framing theory
  46. the ability to move up and down the ladder of abstraction from a specific to general and vice versa
    process of abstraction
  47. refers to how people talk when they do not want others to completely understand their intentions.
    strategic ambiguity
  48. a word or phrase that has an understood meaning within a culture, but that meaning doesn't come from exact translation.
  49. consistis of words and phrases that are used for interpersonal contact only and are not meant to be translated directly word for word.
    phatic communication
  50. switching back and forth between languages in the same conversation
  51. a group of people who share norms about how to speak, what words to use, and when, where, why to speak.
    speech communities
  52. says that cultures are held together by their common use of symbols and that things do no exist in a objective form; they exist based on cultural agreement about them.
    symbolic interactionism
  53. argues that words determine our ability to perceive and think
    linguistic determinism
  54. which states that language influences our thinking but doesn't determine it.
    linguistic relativity
  55. a statement referring to the relationship between language and perception
    sapir-whor hypothesis
  56. refers to the ease with which language can express a though
  57. a theory that asserts that sex operates in the same way as culture in establishing different rules, norms, and language patterns for men & women.
    two-culture theory
  58. the tendency to speak and respond to someone today the same way we did in the past, not recognizing that people and relationships change over time.
    static evaluation
  59. the tendency to use "either-or" language and speak of the world in extremes
  60. the tendency to respond to words or lables for things as though they were the things themselves
  61. when language fails its users by letting some experiences and ideas go unnamed
  62. experiences that are not named
    lexical groups
  63. they that explain what happens to peoplw whose experiences are not well represented in verbal symbols and who have trouble articulating their thoughts and feelings verbally because their language doesn't give them adequate vocabulary.
    muted group theory
  64. language that is demeaning to one sex
    sexist language
  65. refers to the rule in English grammar, that requires the masculine pronoun he to function generically when the subject of the sentence is of unknown gender
    generic he
  66. words that include the word man, but that are supposed to operate generically to include women.
    man-linked words
  67. when language offends one group, including racist language and slurs.
    racist language
  68. a response that acknowledges and supports another.
  69. occurs when someone feels ignored and disregarded.
  70. meakins acknowledging the viewpoints of those with whom you interact
Card Set
CMST 2010
Test 2, ReRe Shaw