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meaning
- heart of communication
- the significance we attach to phenomena such as words actions people objects and events
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perception
active process of selection organizing and interpreting people objects events situations and activities
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self-fulfilling prophecy
one acts in ways consistent to how one has learned to perceive oneself
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constructivism
the theory that we organize and interpret experience by applying cognitive structures called schemata
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prototype
knowledge structure that defines the best or most representative example of some category
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personal constructs
mental yardsticks that allow us to position people and situations along bipolar dimensions of judement
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stereotypes
predictive generalizations about people and situations
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scripts
- guides to action based on what we've experienced and observed
- a sequence of activities that defines what we and others expected to do in specific situations
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inerpretation
subjective process of explaining perceptions to assign meaning to them
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attributions
explanations of why things happen and why people act as they do
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self-serving bias
- can distort our perceptions
- leads us to take excessive credit for what we do welland to abdicate responsibility for what we do poorly
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culture
consists of beliefs values understandings practices and ways of interpreting experience that are shared by a number of people
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standpoint theory
claims that a culture includes a number of social communities that have different degrees of social status and privilege
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cognitive complexity
refers to the number of constructs used, how abstract they are, and how elaborately they interact to shape perceptions
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person-centered perception
- reflects cognitive complexity because it entails abstract thinking and broad ranges of schemata
- the ability to perceive another as a unique and distinct individual
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empathy
ability to feel with another person-- to feel what he or she feels
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schemata
- cognitive structures we use to organize and interpret experiences
- four types of schemata are: prototypes, personal constructs, stereotypes and scripts
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direct definition
communications that explicitly tells us who we are by labeling us and our behaviors
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attachment styles
patterns of parenting that teaches us who we are and others are and how to relate to others
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identity scripts
- another way family members communicate who we are and should be
- rules for how we are supposed to live and who we are supposed to be
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fearful attachment style
dismissive attachment style
- if the primary caregiver communicates in negative rejecting or abusive ways to the child
- a caregiver who is disinterested rejecting or abusive may lead to this
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social comparission
involves comparing ourselves with others to form judgements of our own talents attractiveness abilities leadership skills and so forth
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particular others
the viewpoints of specific people who are significant to us
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reflected appraisal
we see ourselves in terms of the appraisals reflected in others eyes
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perspective of the generalized other
the collection of rules roles and attitudes endorsed by the whole social community in which we live
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self- sabotage
telling ourselves we are no good we'll never learn something there's no point in trying to change
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uppers
people who communicate positively about us and who reflect positive appraisals of our self- worth
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downers
people who communicate negatively about us and our self- worth
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vultures
- extreme downers
- they not only communicate negative images of us but also attack our self concepts
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ego boundaries
- define where the self stops and rest of the world begins
- this is the beginnings of self concepts: the realization that one is separate entity
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communication
the interchange of thoughts and ideas in order to obtain information
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five levels of communication
- 1. intrapersonal
- 2. interpersonal
- 3. small group
- 4. organizational
- 5. mass media
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intrapersonal communication
communication within the self
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interpersonal
dyadic communication between 2 people
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small group
three or more (most common)
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organizational communication
(millersville) formal
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mass media communication
technology, papers etc.
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Filters of communication
- culture
- gender
- age
- ethnicity
- sexual orientation
- economic background
- religion
- educational background
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how do we communicate?
all forms of communication start with an idea
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Purpose of speaking
- to entertain
- to inform
- to persuade
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mass media
electronic or mechanical channels of delivering one to many communications
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social media
means of connecting and interacting actively
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gatekeeper
person or group who decides which messages pass through the gates of media to reach consumers
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Informative speech 5 main ideas
- purpose
- topic
- time
- research/resources
- audience
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thesis
foundation of a speech
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3 types of audience analysis
- demographic- age gender
- psychological
- environmental- ethnicity cultural economic status
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environmental analysis
- ethnicity
- psychological needs, safety, love,self- actualization
- need for independence
- need to change
- dominance
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introduction
- grab attention of the audience
- give thesis
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ways to grab attention
- humor
- statistics
- questions
- quotes
- examples
- formal
- non verbal
- startle/ shock
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ethos establisment
"heres why you need to hear this"
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organizational patterns of main points
- chronological
- historical
- spacial
- sequential
- cause/effect
- problem/solution
- topical or categorical
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types of proof
- facts
- statistics
- testimony
- examples
- narrative
- self
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types of speeches
- manuscript- reading
- memorized
- impromptu
- extemporaneous
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presenting a speech what do you need?
- appearance
- posture
- movement
- gestures
- facial expressions
- eye contact
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paralanguage
vocal variety
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vocal variety, characterizations of our voice
- pitch
- volume
- rate
- quality or tone
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