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social psycholoogy
the branch of psychology that studies the effect of social variables on individual behavior, attitudes, perceptions, and motives; also studies group and intergroup phenomena
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social cognition
the process by which people select, interpret, and remember social information
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social perception
the process by which a person comes to know or perceived the personal attributes
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attribution theory
a social-cognitive approach to describing the ways the social perceiver used information to generate causal explanation
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covariation model
a theory that suggests tha people attribute a behavior to causal factor if that factor was present whenever the behavior occured but was absent whenever it didnt occur
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fundamental attribution error (FAE)
the dual tendency of observers to underestimate the impact of situational factors and to overestimate the influence of dispositional factors on a person's behavior
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self-serving bias
an attributional bias in which people tend to take credit for their successes and deny responsibility for their failures
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self-fufilling prophecy
a prediction made about some future behavior or event that modifies interactions so as to produce what is expected
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social role
a socially defined pattern of behavior that is expected of a person who is functioning in a given setting or group
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rule
behavioral guideline for acting in a certain way in a certain situation
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social norm
the expectation a group has for its members regarding acceptable and appropriate attitudes and behaviors
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conformity
the tendency for people to adopt the behaviors, attitudes, and values of other members of a reference group
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information influence
group effects that arise from individuals' desire to be correct and right to understna dhow best to act in a given situation
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normative influence
group effects that arise from individual's desire to be liked, accepted, and approved by others
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norm crystallization
the convergence of the expectations of a group of individuals into a common perspective as they talk and carry out activities together
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group polarization
the tendency for groups to make decisions that are more extreme than the decisions that would be made by the members acting alone
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groupthink
the tendency of a decision-making group to filter out undersirable input so that a consensus may be reached, especially if it is in line with the leader's view point
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attitude
the learned, relatively stable tendency to response to people, concepts, and events in an evaluative way
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persuasion
deliberate efforts to change attitudes
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elaboration likelihood model
a theory of persuasion that defines how likely it is that people will focus their cognitive processes to elaborate upon a message and therefore follow the cental and peripheral routes to persuasion
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cognitive dissonance
the theory that the tension-producing effects of incongrous cognitions motivate individuals to reduce such tension
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self-perception theory
the idea that people observed themselves to figure out hte reasons they act as they do; people infer what their internal states are by perceiving how they are acting in a given situation
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compliance
a change in behavior consistent with a communication source's direct requests
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reciprocity norm
expectation that favors will be returned--if someone does something for another person, that person should do something in return
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prejudice
a learned attitude toward a target object, involving negative affect (dislike or fear), negative beliefs (stereotypes) that justify the attitude, and a behavioral intention to avoid control, dominate or eliminate the the target object
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social categorization
the process by which people organized the social environment by categorizing themselves and others into groups
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ingroup
a group with which people identify as members
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outgroup
a group with which people do not identify
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ingroup bias
people's tendency to favor members of their own group over members of other groups
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racism
discrimination against people based on the color of skin or ethnic heritage
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sexism
discrimination against people because of their sex
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stereotype
generalization about a group of people in which the same characteristics are assigned to all members of a group
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contact hypothesis
the prediction that contact between groups will reduce prejudice only if the contact includes features such as cooperation toward shared goals
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aggression
behaviors that cause psychological or physical harm to another individual
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prosocial behavior
behavior that is carried out with the goal of helping other people
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altruism
prosocial behaviors a person carries out wihtout considering his or her own safety or interests
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impulsive aggression
cognition based and goal directed aggression carried out with premeditated thought, to achieve specific aims
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instrumental aggression
cognition-based and goal-directed aggression carried out with premeditated thought, to acheive specific aims
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frustration-aggression hypothesis
according to the hypothesis, frustration occurs in situations in which people are prevented or blocked from attaining their goals; a rise in frustration then leads to a greater probability of aggression
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reciprocal altruism
the idea that people perform altruistic behaviors because they expect that others will perform altruistic behaviors for them in return
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bystander intervention
willingness to assist a person in need of help
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diffusion of responsibility
in emergency situations, the larger the number of bystanders, the less responsibility any one of the bystanders feels to help
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