BPS Chapter 5

the conscious act of receiving, comprehending, interpreting, and responding to messages

a psychological principle taht posits that listeners pay attention selectively to certain messages and ignore others

sharing ideas through dialogue

a multistep, focused, and purposeful process of gathering and evaluating information

anything that copetes for a listener's attention. The source of the distraction may be internal or external

a poor listening behavior in which the listener reacts defensively to a speaker's message

language specific to a cerrtain region or group of people

an informal expression characterized by regional variations of speech