Chapter 6 Comm

  1. Cultural Diversity
    differences in group identify, ehnic, or national origin, religious belief or practice, gender or sexual preference and economics
  2. Intercultural Communication
    communication studies that considers the relationship between cultures and language
  3. Ethnocentrism-
    sense of egotism and selfishness about a persons own culture
  4. Prejudice
    peope have preconvinced attitudes toward the members of a particular group, leading to bias, unfairness, intolerance, and even injustice.
  5. Types of Prejudice
    • 1.Instense -extreme level, demeans others.
    • 2.Symbolic -devaluing others because they are seen as blocking certain desired cultural goals.
    • 3.Tokenistic-making small gestures
    • 4.Arms-length -not public but private.
  6. Sterotyping
    set mental pciture of particular group
  7. In Groups-Balance and harmony through contact with people who match our identities
    out groups- different but strongly identify
  8. Culture Values
    • 1. Individualis/ collectivism-individuality
    • 2.High/low power distance-authority is centered in key individuals and not shared
    • 3.High /low certaintity- embrace uncertainty, but others avoid uncertainty
    • 4.Masculine/feminine-highly assertive and less nuturing cultures are considered masculine, less assertive and more culturing seen feminine.
  9. Interaction rituals
    behaviors that people peform as regular aspects of associating with others.
  10. Gender Issues
    influece expectations
  11. Strategies for intercultural communication- effective means of managing cultural diversity
    • 1. Searching Common Ground
    • 2. Adapting to high and low context cultures
    • 3. Adapting to group and individual Cultures
    • 4. Adapting to task and people orientations
    • 5. Adapting to Cultural Hiearchy
    • 6.Adjusting Linearity-appropiate changing topics
    • 7.Understanding nonverbal interactions-
    • 8. Avoding Hasty Generalizations-not judging diff
    • 9.Engaging In Cultural Adaptation-new surroundings
  12. Culture shock behavior
    • -aloness
    • -feeling down or depressed
    • -defensive communication
    • -avoidance
    • -statements of great fear and frustration
  13. Adapt to new culture
    • -feeling good
    • -disappointment
    • -adjustment
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Chapter 6 Comm
Chapter 6 Comm