HR Study Guide CH5.csv

Process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.

Using information from the past and the present to identify expected future conditions.

The unwritten expectations employees and employers have about the nature of their work relationships.

ability x effort x support

The desire within a person causing that person to act.

A positive emotional state resulting from evaluating one's job experiences.

A survey that focuses on employees' feelings and beliefs about their jobs and the organization.

The degree to which employees believe in and accept organizational goals and desire to remain with the organization.

The process in which employees leave an organization and have to be replaced.

Termination for poor performance or work rule violations.

Employees leave by choice.

Lower-performing or disruptive employees leave.

Key individuals and high performers leave at critical times.

Employees leave for reasons outside the conrol of the employer.

Employees leave for reasons that could be influenced by the employer.

Hiring new workers while laying off others.

An interview in which individuals who are leaving an organization are asked to give their reasons.