PMP Exam Prep

The comparison of a current product to industry standards or past standards to attain a measurement or baseline

A data-generating technique which includes team members or subject matter experts for the purpose of solving project problems, identifying project risk, and planning-related activities

A predictable source of variation in a system

The point where the project and product meet the standards of the written specifications defined at project inception (or modified through change control)

A graph of data that shows the measurement of a process over elapsed time

The area of measurement three standard deviations (or Sigma) from the mean on a control chart

Action taken to bring project in line with the project management plan

Cost associated with not meeting quality expectations of the project or product

Cost of conformance to requirements and non-conformance

A problem or error in the creation of the work of the project

The process of correcting or improving an error in the creation of the project

A process that examines which variables have the greatest outcome on a process or product

A process that analyzes every failure mode in every piece of a product - The analysis is then reviewed for impact on every aspect of the system.

The characteristics that the user desires built tinot a product

Diagrams that break down possible areas for failure in a process and allow analysis of impact for the area; sometimes considered an ideal tool for root cause analysis

A product that can be used as it was intended when designed

A decomposition approach to breaking a system or process into block steps that can be repeated by following the diagram

Diagrams that display the connectivity of pieces of a system

A ranking to classify products that have different functions or features

A graphical representation of casual influences

Evaluating something created to ensure it meets the desired standards for use and conforms to requirements

Diagrams that break down possible areas for failure in a process and allow analysis of impact for the area; sometimes considered an ideal tool for root cause analysis. Also known as fishbone diagrams

Developed by the International Organization for Standardization (ISO) as a means to plan, control, and document processes, and overall improve quality

A technique that takes a proactive stance to process development, one that makes improvements throughout a process as time evolves

The average value in a measurement of a population

A bell-shaped curve that is in sync with the mean of the population

An estimating technique that utilizes historical or industry data to create estimates based on parameters such as a per unit or size variable

Identification of the few problems that have the most occurrence on a measurement in a system/project, etc

A histogram that allows prioritization of problem areas on a project, system, etc

The periodic analysis of project performance to verify that the project will meet the applicable quality standards

Observe project results to verify they meet the applicable quality standards while attempting to improve overall quality

The level of success at which a product performs its intended use

Identification of applicable quality standards and how to attain them on the project or product

The entire group of similar criteria (e.g., All Americans, all owners of a particular product)

Cost of planning and executing a project within an acceptable range of error (or error free)

A set of activities completed in a certain order to accomplish a desired objective

A set of activities completed in a certain order to create a product, result, or service

Adjustments made to modify the output of a process to achieve a better degree of quality

The processes required to ensure that the result of the project is satisfactory: establishing policies, objectives, and responsibilities

The degree to which a set of inherent characteristics fulfill requirements

Reviews of quality activities that apply to lessons learned and can be applied to current and future projects

Document that establishes the definition of quality, quality baseline, checklists; also defines and validates quality processes, thests the product, formats data for communication to project stakeholders, and deals with changes to quality standards and processes

The likelihood of a product or service to function as planned

Actions used to modify/repair defective products to come within specification of the desired process outcome

A technique that is used to discover what is an underlying problem, defect, or variance with a system or product

A part of the population used for a measurement (instead of the entire population)

A rule that states if seven consecutive data points are on one side of the mean (above or below) or increasing/decreasing, then the process is out of control and should be investigated

A measurement of acceptability of a product or process

A non-random or intermittent variable in a system

A document (or piece of a document) that describes the requirements that something is to be created by or performed to, as well as verifiable when it has been created

The area on the sides of a mean of a control chart that the customer has established as acceptable limits for testing; can be above or below but not between the control limits

The measurement of variation within a distribution

Selecting a section of the population to use a measurement (instead of the entire population)

A value related to the project such as scope, time, cost, or quality that if crosses, activities some type of report, action, or procedure

A technique which emphasizes executing the project and total cost of ownership over the product life cycle as efficiently and effectively as possible