Medical report that provides details about the cause of a person's illness and death through internal and external examination findings.
Certified mail
Special mail-handling methodused to prove an item was mailed and received.
Cluster Scheduling
Appointment scheduling technique that groups several appointments for similar types of examinations; also called categorization scheduling.
Consultation report
Medical report written by a specialist who sees a patient referred by a primary physician and then returns care to the primary physician
Discharge summary
Medical report that provides a comprehensive review of a patient's hospital stay
Double Booking
Appointment schedulingtechnique that schedules more ahan one patiend during the same appointment time period
Established patient
Patient who has received professional services from the physician or the medical office in the past 3 years
full-block format
Letter format that has all lines flush with the left margin
History and physical (H&P) report
Medical report that consists of a patient's subjective and objective data
Matrix
Format used to mark off or reserve time in a schedule
Medical practice information booklet
Booklet or brochure that provides nonmedical information for patients about standard office policies
Modified-block format
Letter format in which all lines are flush with the left margin except the first line of new paragraph, date, closing, and signature (which is centered)
Modified-wave scheduling
Appointment scheduling technique based on the theory that each patient visit will not require the allotted time.
New Patient
Patient who has not received professional services from the paysician or the medical office in the past 3 years.
Open-hour scheduling
Appointment scheduling technque that allows patients to be seen without an appointment.
Operative report
Medical report that lists a surgical procedure performed, any pathologic specimins, the findings, and the medical personnel involved
Progress notes
Written findings of a patient's condition
Registered mail
Special mail-handling method used when the contents have a declared monetary value
Time-specified scheduling
Apointment scheduling technique that provides a definite time period for the patient to be seen.
Wave scheduling
Appointment scheduling technique that divides an hour block into average-appointment time slots