MGT 254 - Chapter 5

The ability to make strategic decisions and use communication effectively to mobilize group members toward achieving a common goal.

• Legitimate Power - relies on job title
• Reward Power - controls and gives out valued resources
• Coercive Power - Controls and deals out sanctions and punishments
• Infromational Power - controls and transmits info and resources.

• Expert power - relies on expertise and credentials
• Referent power - relies on members' high opinion of and experiences with the leader.
• Persuavive power - relies on effective communication skills.
• Charismatic power - relies on leader's character, competence and vitality.

• Designated leaders are selected by group members or outside authority.
• Emergent leaders gradually achieve leadership by helping the group achieve its goals.

Yes

In a crisis or chaotic situation.

In mature and highly productive groups.

• Ignore group morale.
• May do the work of other members because they are not satisfied.

• May ignore task requirements
• Tolerate disruptive members
• Appear inefficient and weak
• Do the work of other members to avoid asking them to do more.

• Model leadership behaviour
• Motivate members
• Manage group process
• Make decisions
• Mentor members