MGT 254 - Chapter 3

• Ranks critical needs in the following order:
• 1. Physiological
• 2. Safety
• 3. Belongingness
• 4. Esteem
• 5. Self-actualization

Water, food, shelter

Security and protection

Friendship and love.

Respect and admiration

Fulfuilling your personal potential.

Fundamental Interpersonal Relationship Orientation (FIRO).

• 1. The need for inclusion
• 2. The need for control
• 3. The need for affection

Our desire to belong, to be involved, to be accepted.

• Social - person who enjoys working with people but is comfortable working alone.
• Undersocial - feels unworthy or undervalued by the group may withdraw and become a loner.
• Oversocial - tries to attract attention to compensate feelings of inadequacy.

Whether we feel competent, confident and freee to make out own decisions.

Democratic - a person who has no problems with power and control and who feels just as comfortable giving orders as taking them.

Abdicrat - may want control but be relucant to pursue it.

Autocrat - tries to take control by dominating the group.

Reflects our desire to be liked by others.

Personal - person who has no emotional problems dealing with group members.

Underpersonal - believe no one likes them and may establish only superficial relationships with other members.

Overpersonal - tries to get close to everyone and seeks intimate friendships despite the disinterest of other members.

1. Group task roles

• Initiator
• Info seeker
• Coordinator-chairperson
• Info giver

2. Group Maintenance roles

• Encourager-supporter
• Harmonizer
• Compromiser
• Tension releaser

3. Self-centered roles

• Aggressor
• Blocker
• Dominator
• Recognition seeker

• If lack confidence, less likeyl to chare what they know or voice opinions.
• Confident members are more effective and more likely to succeed.

• Avoid participation
• Talk less often
• Agree with others
• Smile or giggle inappropriately
• Fidget
• Use awkward filler phrases, e.g. "uh"
• Have difficultly following a discussion

Speaking up and acting in your own best interests without denying the rights and interests of others.

• Devote time preparing for meetings.
• Ask a colleaue to help you get a chance to speak.
• Express your opinion clearly.
• Maintain direct eye contact.
• Assume an assertive body posture.
• Express your feelings as well as thoughts.
• Speak expressively.