MGT 254 - Chapter 2

• Forming
• Storming
• Norming
• Performing
• Adjorning

• Members are socially cautious and polite.
• Members learn about their tasks and test personal relationships.
• Primary tension.

Social unease tgat accompanies the getting-acquainted process in groups.

• Be positive and energetic.
• Be patient and open-minded.
• Be prepared and informed.

• Members compete for staus and roles.
• Members openly disagree on issues.
• Secondary tension.

The frustration and personality conflicts experienced by group members as they comete for acceptance and achievement.

• Groups resolve primary and secondary tensions.
• Groups develop norms or ground rules.

• Group focuses on productivity and member satisfaction.
• Groups adapt and change if necessary.

• Upon completion:
• -group may disband
• -members might leave for personal or professional reasons
• -members may take on a new group task.

Members' private goals conflict with the group's goals.

• Specific
• Hard, but realistic
• Accepted by members
• Used to evaluate performance
• Linked to feedback/rewards
• Set by members and groups
• Allow for member growth.

Explicit norms

Implicit norms

• Put into writing or are verbally stated.
• Easily recognized.

• Rarelt discussed or openly communicated.
• Evolve as members work together.

Example: Sitting arrangements and that person who takes my spot BREAKS MY NORM!

• Clear, elevated goal
• Results-driven structure
• Competent team members
• Unified commitment
• Collaborative climate
• Standards of excellence
• External support and recognition
• Principled leadership