MGT 254 - Chapter 1

  1. What are somethings that help you succeed in groups?
    • Listen effectively
    • Understand your role
    • Actively Contribute
    • Ask clear questions
    • Establish professional rapport
    • Communicate effectively with culturally-diverse members
    • Use language effectively
    • Convey a professional image
    • Resolve group conflict
    • Demonstrate leadership
  2. What is the ideal group size?
    5 to 7.

    • Odd is better to break ties.
    • More then 7 seems to break into subgroups.
  3. What are the different types of groups?
    • Primary group
    • Social group
    • Self-help group
    • Learning group
    • Service group
    • Civic group
    • Work group
    • Public group
  4. What is a primary group? What are some examples?
    Provides members with affection, support, and a sense of belonging and confidence.

    Family, best friends
  5. What is a social group? Examples?
    Share common interests in a friendly setting or particaipate in social activities.

    Athletic teams, hobby groups, sorotrities/frats, peer groups.
  6. What is a self-help group? Examples?
    Offer support and encouragement to members who want or need help with personal issues.

    Weight watchers, AA
  7. What are learning groups? Examples.
    Help members gain knowledge and develop skills.

    Study groups, book discussion groups.
  8. What are service groups? Examples
    Support worthy causes that help people outside the group.

    Charitable foundations.
  9. What are civic groups? Examples.
    Support worthy causes that help people within the group.

    PTA, labour unions.
  10. What is a work group? Examples
    Achieve specific tasks and routine duties on behalf of a business organization.

    Committees, task forces.
  11. What is a public group? Examples.
    Discuss important issues in front of or for the benefit of the public or key decision makers.

    Panel discussions, symposiums, forums and goverance groups.
  12. What are the types of work groups?

    • Ad hoc - specific purpose and disbands once complete.
    • Standing - remains active in order to accomplish an ongoing task
    • Task force - gathers info and makes recommendations reguarding a specific issue.

    Work teams - relatively permanent, does not tak time from work to meet, this is work.
  13. What are the types of public groups?
    • Panel discussion
    • Symposium
    • Forum
    • Goverance Groups
  14. What are some advantages of working in a group?
    • Superior peformance
    • Greater member satisfaction
    • More learning
    • Enhanced cultural understanding
    • More creativity
    • Greater civic engagement
  15. What are some disadvantages of working in a group?
    • More time, energy and resources
    • Conflict
    • People problems
  16. What are some characteristics of working in a group?
    I don't know where to find this.
Card Set
MGT 254 - Chapter 1
Intro to Group Communication