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Management
getting work done through others
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Efficiency
getting work done with a minimum of effort, expense, or waste
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Effectiveness
accomplishing tasks that help fulfill organizational objectives
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Planning
determining organizational goals and a means for achieving them
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Organizing
deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom
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Meta-analysis
a study of studies, a statistical approach that provides one of the best scientific estimates of how well management hteories and practices work
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Leading
inspiring and motivationg workers to work hard to achieve organizational goals
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Controlling
monitoring progress toward goal achievement and taking corrective action when needed
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Top Managers
executives responsible for the overall direction of the organization
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Middle Managers
responsible for setting obectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives
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First-line Managers
train and supervise the performance of nonmanagerial employees who are directly responsible for producing the company's products or services.
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Team Leaders
managers responsible for faciliating team activities toward goal accomplishment
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Figurehead Role
the interpersonal role managers play when they perform ceremonial duties.
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Leader Role
the interpersonal role managers play when they motivate and encourage worksers to accomplish organizational objectives.
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Liaison Role
the interpersonal role managers play when they deal with people outside their units
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Monitor Role
the informational role managers play when they scan their environment for information
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Disseminator Role
the informational role managers play when they share information with others in their departments or companies
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Spokesperson Role
the informational role managers play when they share information with people outside their departments or companies
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Entrepreneur Role
the decisional role managers play when they adapt themselves, their subordinates, and their units to change.
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Disturbance Handler Role
the decisional role managers play when they respond to severe problems that demand immediate action
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Resource Allocator Role
the decisional role managers play when they decide who gets what resources
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Negotiator Role
the decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises.
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Technical Skills
the ability to apply the specialized procedures, techniques, and knowledge required to get the job done
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Human Skills
the ability to work well with others
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Conceptual Skills
the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how th ecompany fits into or is affected by its external environment
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Motivation to Manage
an assessment of how enthusiastic employees are about managing the work of others
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