the process of deciding the best way to use an organization's resources to produce goods or provide services - resources include its employees, equipment, and money
management
establishes the goals, or objectives of the organization, it decides which actions are necessary to meet those goals, decides how to use the organization's resources - shairperson of the board, CEO, COO, Senior VP
senior management
responsible for meeting the goals that senior management sets- sets goals for specific areas of the organization and decides what the employees in each area must do to meet those goals - department head - sales manager
Middle Management
make sure that the day to day operations of the organization run smoothly - front line level - foreman- crew leader - store manager
supervisory management
Management Tasks(5)
Planning
Organizing
Staffing
Leading
Controlling
a manager decides on goals and the actions the organization must take to meet them (management task)
planning
a manager groups related activities together and assigns employees to perform them (management task)
Organizing
A manager decides how many and what kinds of people an organization needs to meet its goals (management task)
Staffing
A manager provides the guidance employees need to perform their tasks (management task)
Leading
A manager measures how the organization performs to ensure that financial goals are being met - requires a manager to analyze accouting records and to make changes if financial standards are not being met (management task)
Controlling
Relative amount of emphasis Placed on Each Function of Management
Senior Management -
Middle Management -
Supervisory Management -
Senior - equally among five tasks
Middle - spend most of their time leading and controlling
Supervisory - little time planning and a lot of time controlling