ADM2372 Week 2

the basic business system that serves the operational level (analysts) in an organization

the capturing of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, (3) update existing information to reflect the new information

models information to support managers and business professionals during the decision-making process.

the manipulation of information to create business intelligence in support of strategic decision making

the study of the impact that changes in one (or more) parts of the model have on other parts of the model

checks the impact of a change in an assumption on the proposed solution

finds the inputs necessary to achieve a goal such as a desired level of output

a specialized DSS that supports senior level executives within the organization

integrates information from multiple components and presents it in a unified display

various commercial applications of artificial intelligence

simulates human intelligence such as the ability to reason and learn

computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems

attempts to emulate the way the human brain works

a mathematical method of handling imprecise or subjective information

an artificial intelligent system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem

special-purposed knowledge-based information system that accomplishes specific tasks on behalf of its users

result in a product or service that is received by an organization’s external customer

are invisible to the external customer but are essential to the effective management of the business

a standardized set of activities that accomplish a specific task, such as processing a customer’s order

the analysis and redesign of workflow within and between enterprises

is the activity of creating a detailed flow-chart or process map of a work process showing its inputs, tasks, and activities, in a structured sequence.

is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.