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What is a Transaction processing system (TPS)?
the basic business system that serves the operational level (analysts) in an organization
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What is a Online transaction processing (OLTP)?
the capturing of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, (3) update existing information to reflect the new information
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What is a Decision support system (DSS)?
models information to support managers and business professionals during the decision-making process.
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What is a Online analytical processing (OLAP)?
the manipulation of information to create business intelligence in support of strategic decision making
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What is a Sensitivity analysis?
the study of the impact that changes in one (or more) parts of the model have on other parts of the model
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What is a What-if analysis?
checks the impact of a change in an assumption on the proposed solution
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What is a Goal-seeking analysis?
finds the inputs necessary to achieve a goal such as a desired level of output
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What is a Executive information system (EIS)?
a specialized DSS that supports senior level executives within the organization
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What is a Digital Dashboard?
integrates information from multiple components and presents it in a unified display
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What is an Intelligent system?
various commercial applications of artificial intelligence
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What is Artificial intelligence (AI)?
simulates human intelligence such as the ability to reason and learn
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What is a Expert System?
computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems
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What is a Neural Network?
attempts to emulate the way the human brain works
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What is Fuzzy Logic?
a mathematical method of handling imprecise or subjective information
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What is a Genetic algorithm?
an artificial intelligent system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem
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What is a intelligent agent?
special-purposed knowledge-based information system that accomplishes specific tasks on behalf of its users
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What are Customer facing processes?
result in a product or service that is received by an organization’s external customer
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What are Business facing processes?
are invisible to the external customer but are essential to the effective management of the business
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What is a Business process?
a standardized set of activities that accomplish a specific task, such as processing a customer’s order
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What is Business process re-engineering (BPR)?
the analysis and redesign of workflow within and between enterprises
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What is Business process modelling?
is the activity of creating a detailed flow-chart or process map of a work process showing its inputs, tasks, and activities, in a structured sequence.
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What is a Business process model?
is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.
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What is the business improvement model?
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