ADM2336 Chapter 4

• A person's tendency to prefer certain states of affairs over others. (aka. Your core guiding principles)
• What matters to you
• Values are also represented in organizational missions

The extent to which work is an individuals central life interest.

• Work centrality is:
• Related to the avg. # of hours worked
• Related to the avg. # of vacation days

• Power Distance
• Essentially how hierarchal a country/environment a person wants to be with
• Uncertainty avoidance
• Wants stuff needs to be spelt out/ no grey zone
• Masculitnity/Femininity
• The general roles and how formal and informal they are
• Individualism/ Collectivism
• Is it based on the company as a whole or the individual within it
• Long-term/Short-term Orientation
• Look more long term or more so short term and save face

• Fairly stable favorable or unfavorable evaluations of specific objects, situations, persons, or categories of people (aka. positive or negative view on situations)
• Components:
• Affective (feel) + Cognitive (think) = Behaviour

Collection of attitudes about ones job (how favorable one looks at their job)

• Work tasks (work itself)
• Pay
• Promotions
• Co-workers
• Supervisors

• Disposition - Some people are predisposed to be more satisfied
• Discrepancy - How well employers meet their employees expectations
• Fairness - Perceptions of fairness in the workplace (aka. Organizational Justice)

• Distributive - How fair are the outcomes of the decisions?
• Equity - Merit based decisions
• Equality - everyone has a fair chance of getting the same outcome
• Need - Outcome goes to who needs it the most
• Procedural - How fair is the process that was used to make this decision?
• Accurate information- are you using accurate information to make decisions
• Two-way communication - employees feel they have voice in certain matters
• Appeals are welcome - is there a way to talk to a supervisor and appeal a decision
• Interactional Fairness - Perception of the fairness
• of the interpersonal treatment
• Interpersonal - has one been treated with dignity and respect
• Informational - given adequate information for the decision

• High job satisfaction is related to:
• Increase Task Performance and OCB
• Increase Customer Satisfaction
• Increase Off the job satisfaction
• Increase Mental Health
• Decrease Absenteeism
• Decrease Propensity to Turnover

An attitude that reflects the strength of the attachment that an employee feels towards the organization

• Affective
• Employees' identification with involvement in the organization
• Staying because you WANT to
• Normative
• Feeling of obligation to remain loyal
• Staying because you OUGHT to
• Continuance
• Perceptions of costs associated with staying vs. leaving
• Staying because you NEED to