BUS 302 Week 2

  1. Bureaucracy
    the exercise of control on the basis of knowledge, expertise, or experience
  2. Closed systems
    systems that can sustain themselves without interacting with their environments
  3. Contingency approach
    holds that there are no universal management theories and that the most effective management theory or idea depends on the kinds of problems or situations that managers are facing at a particular time and place
  4. Gantt chart
    a graphic chart that shows which tasks must be completed at which times in order to complete a project or task
  5. Integrative conflict resolution
    an approach to dealing with conflict in which both parties deal with the conflict by indicating their preferences and then working together to find an alternative that meets the needs of both
  6. Motion study
    breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive
  7. Open systems
    systems that can sustain themselves only by interacting with their environments, on which they depend for their survival
  8. Organization
    a system of consciously coordinated activities or forces created by two or more people
  9. Rate buster
    a group member whose work pace is significantly faster than the normal pace in his or her group
  10. Scientific management
    thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job
  11. Soldiering
    when workers deliberately slow their pace or restrict their work outputs
  12. Subsystems
    smaller systems that operate within the context of a larger system
  13. Synergy
  14. Time study
    timing how long it takes good workers to complete each part of their jobs
Card Set
BUS 302 Week 2
Principles of Management