consists of individuals and firms involved in the process of making a product available for use bye consumers
Middle man
an intermediary between manufacturer and end user
Agent or Broker
any intermediary with legal authority to act on behalf of the manufacturer
Wholesaler
any intermediary who sells to other intermediaries usually to retailers
Retailer
an intermediary who sells to consumers
Distributor
intermediaries who perform a variety of distribution functions
Transactional functions
Involves buying selling and risk taking because they stock merchandise in anticipation of sales
Logistical functions
evident in the gathering storing and dispersing of products
Facilitating functions
Assists producers in making goods and services more attractive to buyers
Direct Channel
producers and consumers deal directly with each other
In direct channel
inserted between producer and consumer and perform numerous channel functions
Industrial distributors
Performs a variety of marketing channel functions including selling, stocking, delivering a full product assortment and financing
Electronic marketing channel
Employ the internet to make products available for consumption by consumer
Direct marketing channel
Allow consumers to buy products by interacting with various advertising media without a face to face meeting with the sales person
Multichannel marketing
Is the blending of different communication and delivery channels that are mutually reinforcing in attracting retaining and building relationships with consumers who shop and buy in intermediaries and online
Dual distribution
An arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product
Strategic channel alliance
where one firms marketing channel is used to sell another firms product
Merchant wholesaler
Independently owned firms that take title to merchandise they handle
General merchandise wholesaler
Carry a broad assortment of merchandise and perform all channel function
Specialty merchandise wholesaler
Offers a relatively narrow range of products but have an extensive assortment within the product lines carried
Rack jobbers
Furnish the racks or shelves that display merchandise in retail stores, perform all channel functions and sell on consignment
Cash and carry merchandise wholesalers
Take title to merchandise but sell only to buyers who pay them cash
Drop shippers
Wholesalers that own the merchandise they sell but do not handle or deliver
Truck jobbers
Small wholesalers that have small warehouses from which they stock trucks
Manufacturers agent
work for several producers and carry non competitive merchandise in an exclusive territory
Selling agents
Represents a single producers and are responsible for the entire marketing function
Brokers
Independent firms whose principal is to bring buyers and sellers together to make sales
Vertical marketing system
professionally managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impacts
Corporate vertical marketing system
A combo of successive stages of production and distribution under a single ownership
Forward integration
A producer might own the intermediary at the next level down
Backward integration
a retailer may own a manufacturing operation
Contractual vertical marketing
Independent production and distribution firms integrate their efforts on a contactual basis to obtain greater functional economies and marketing than they can achieve alone
Wholesaler sponsored voluntary chains
Involves a wholesaler that develops a contactual relationship with small independent retailers to standardize and coordinate buying practices merchandising programs and inventor management efforts
Franchising
a contractual agreement between a parent company and individual or firm that allows the franchise to operate a certain type of business under an established name
retailer sponsored cooperatives
exist when small independent retailers form an organization that operates a wholesale facility cooperatively
Manufacturer sponsored retail facility
automobile industry
manufacturer sponsored wholesale system
allows wholesalers to purchase the license and then carbonate bottle and distribute soft drinks
Service sponsored retail franchise system
hotels and restaurants
Service sponsored franchise system
exist when franchisors license individuals or firms to dispense a service under a trade name and specific guidlines
Administered vertical marketing systems
achieve coordination at successive stages of productions and distribution by the size and influence of one channel rather than ownership
Channel partnership
consists of agreements and procedures among channel members for ordering and physically distributing a producers product through the channel to the ultimate consumer
Factors affecting channel choice and management
Environment
Consumer
Product
Company
Intensive distribution
Means that a firm tries to place its products and services in as many outlets as possible
Exclusive distribution
Only one retailer in a specified geographic area carries the firms product
Selective distribution
the firm selects a few retailers in a specified geographic area to carry its products
Satisfying buyer requirements
Information
Convienicnce
Vairety
Post and Pre sale services
Channel Conflict
arises when one channel member believes another channel member is engaged in behavior that prevents it from achieveing its goals
vertical conflict
occurs between diffrent levels in the marketing channel
disintermediation
when a channel memeber bypasses another memeber and sells or buy directly
Horizontal conflict
occurs betweeen intermediaries at the same level
channel captain
a channel members that coordinates directs and suppors
dual distribution
anticompetitive not illeagal
vertical integration
not illegal but subject to legal action
exclusive dealing
exsists when a supplier requires channel member to sell only its products or retricts distributors from selling directly competitive products
typing arrangment
occurs when a supplier requires distributor to purchase some products to buy others from supplier
full line forcing
type of typing arrangment requires distributor to carry a full line of products in order to sell a specific product
Resale restrictions
suppliers attempt to stipulate who distributors can resell to and in what region