MGMT CH. 13

a team is a small group of people with complementary skills who are committed to a common purpose for which they hold themselves mutually accountable
True False

small teams tend to have more resources and better division of labor
True False

In a ______ team, members are composed of people from different departments, such as sales and production, pursuing a common objective

A. cross-functional
B. linear
C. self-managed
D. quality circle

Group cohesiveness is developed in which stage of the group and team development process?

A. performing
B. storming
C. forming
D. norming

_____ is the tendency of people to exert less effort when working in groups than when working alone

A. mutual accountability
B. groupthink
C. social loafing
D. interactive shirking

A ______ role consists of behavior that fosters contructive relationships among team members.

A. representative
B. task
C. development
D. maintenance

______ refers to a group's unwillingness to consider alternatives

A. cohesiveness
B. autonomy
C. groupthink
D. narrow-mindedness

which of the following is a sign of too much conflict in an organization?

A. apathy
B. lack of creativity
C. indecision
D. political infighting

All conflict is dysfunctional, therefore bad for any organization
True False

_____ is the process of having two people or groups play opposing roles in a debate in order to better understand a proposal

A. the dialectic method
B. the delphi approach
C. the halo method
D. devils advocacy