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MGMT CH. 13
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a team is a small group of people with complementary skills who are committed to a common purpose for which they hold themselves mutually accountable
True
False
true
small teams tend to have more resources and better division of labor
True
False
false
In a ______ team, members are composed of people from different departments, such as sales and production, pursuing a common objective
A. cross-functional
B. linear
C. self-managed
D. quality circle
A. cross-functional
Group cohesiveness is developed in which stage of the group and team development process?
A. performing
B. storming
C. forming
D. norming
D. norming
_____ is the tendency of people to exert less effort when working in groups than when working alone
A. mutual accountability
B. groupthink
C. social loafing
D. interactive shirking
C. social loafing
A ______ role consists of behavior that fosters contructive relationships among team members.
A. representative
B. task
C. development
D. maintenance
D. maintenance
______ refers to a group's unwillingness to consider alternatives
A. cohesiveness
B. autonomy
C. groupthink
D. narrow-mindedness
C. groupthink
which of the following is a sign of too much conflict in an organization?
A. apathy
B. lack of creativity
C. indecision
D. political infighting
D. political infighting
All conflict is dysfunctional, therefore bad for any organization
True
False
false
_____ is the process of having two people or groups play opposing roles in a debate in order to better understand a proposal
A. the dialectic method
B. the delphi approach
C. the halo method
D. devils advocacy
A. the dialectic method
Author
paulpfiction
ID
55090
Card Set
MGMT CH. 13
Description
MGMT CH. 13 QUIZ
Updated
2010-12-12T01:00:03Z
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