MGMT CH. 12

an intrinsic reward is the payoff, suh as money, that a person receives from others for performing a particular task
True False

hygiene factors, such as working conditions, interpersonal relationships, and salary, are associated with job dissatisfaction
True False

the desire for friendly and warm relations with other people refers to which of McClellands acquired needs?

A. achievement
B. affiliation
C. power
D. belongingness

_____ theory focuses on employee perceptions as to how fairly they think they are being treated compared to others

A. reinforcement
B. equity
C. justice
D. expectancy

_____ is the process of reducing the number of tasks a worker performs

A. job enlargement
B. job simplification
C. job enrichment
D. job design

the extent tow hicch a job affects the lives of other people refers to

A. task significance
B. skill variety
C. job satisfaction
D. task identity

____ is the removal of unpleasant consequences following a desired behavior

A. negative reinforcement
B. positive reinforcement
C. punishment
D. extinction

expectancy theory suggests that people are motivated more by how much they want something than by how likely they are going to get it.
True False

the first step in the Job Characteristics Model is to diagnose the work environment to see if a problem exists
True False

_____ is the distribution of rewards to groups of employees who reduced costs and increased measurable productivity

A. stock options
B. gainsharing
C. pay for knowledge
D. profit sharing