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MGMT CH. 10
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Proactive change involves making carefully thought-out changes in anticipation of possible or expected problems or opportunites
True
False
TRUE
the two most common inside forces for change are employee problems and managers' behavior
True
False
TRUE
making changes in response to problems or opportunties as they arise refers to
A. reactive change
B. opportunistic change
C. proactive change
D. defensive change
A. reactive change
in the organizational development process, which step answers the question "what shall we do about it?"
A. evaluation
B. diagnosis
C. formulation
D. intervention
D. intervention
____ innovation is the creation of products that replace existing ones
A. radical
B. practical
C. comprehensive
D. incremental
A. radical
_____ change is a reintroduction of a familiar practice
A. radical
B. retrospective
C. adaptive
D. innovative
C. adaptive
______ change involves introducing a practice that is new to the industry
A. adaptive
B. radically innovative
C. acute
D. functional
B. radically innovative
organizational development is a set of techniques for implementing planned ch ange to make people and organizations more effective
True
False
true
a process innovation is the creation of a new product or service, or a change in its appearance or performance
True
False
false
in the unfreezing stage, employees need to be helped to integrate the changed attitudes and behavior into their normal ways of doing things.
true or false... i dunno
Author
paulpfiction
ID
55082
Card Set
MGMT CH. 10
Description
MGMT CH. 10 QUIZ
Updated
2010-12-12T00:23:11Z
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