MGMT CH. 9

discrimination occurs when people are hired or promoted for reasons not relevant to the job
True False

Quid pro quo occurs when the person who claims sexual arassment is put in the position of jeapardizing a significant job opportunity unless he or she acquieses
True False

a job ______ describes the minimum qualifications a person must have to perform the job successfully

A. specification
B. description
C. classification
D. analysis

in a(n) _____ interview, the interviewer explores what applicants have actually done in the past

A. regression
B. situational
C. behavioral-description
D. unstructured

____ helps the newcomer fit smoothly into the job and the organization

A. development
B. orientation
C. mentoring
D. training

_____ is defined as assessing an employee's performance and providing him or her with feedback.

A. delegating
B. leading
C. performance appraisal
D. training

under 360-degree feedbak, employees are appraised by

A. superiors only
B. superiors, peers, and subordinates
C. clients only
D. owners, superiors, and clients

which of the following is an example of an employee incentive

A. family leave
B. health benefits
C. stock options plan
D. holidays off

when a secretarial applicant takes a typing test at an interview, he or she is taking an ability test.
True False

under downsizing, employees are dismissed temporarily and may be recalled later when economic conditions improve
True False