MGMT CH. 8

culture is the "social glue" that binds members of the organization together

on an organization chart, the vertical hierarchy or authority reveals who specializes in what work

the _______ refers to the number of people reporting direcctly to a given manager

A. span of control
B. division of labor
C. hierarchy of authority
D. level of centralization

in a ______ structure, people with similar occupational specialties are put together in formal groups

A. divisional
B. matrix
C. simple
D. functional

a savings and loan is structured with divisions for making consumer loans, mortgage loans, business loans, and agricultural loans. this is an example of which type of division

A. customer
B. product
C. central
D. geographic

in a _____ structure, the organization has a central core that is linked to outside independent firms by computer connections, which are used to operate as if all were a single organization.

A. matrix
B. network
C. divisional
D. simple

an organization with a tall structure and a narrow span of control is most likely mechanistic in nature

_____ is the tendency of the parts of an organization to draw together to achieve a common purpose

A. integration
B. differentiation
C. cohesiveness
D. divisiveness

In small-batch technology, goods are custom-made to customer specificatins in small quantities

which stage in the life of an organization tends to be the most bureaucratic

A. maturity
B. youth
C. midlife
D. birth