CNAChpt28April

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  1. The process of resolving conflicts in a positive way so that everyone is satisfied
    Conflict Resolution
  2. The process of giving opinions about the work of others in a non-aggressive way
    Constructive Criticism
  3. An outline of what will be expected in a job
    Job Description
  4. A summary of a person’s education and experience
    Resume
  5. A mentally or emotionally disruptive or upsetting condition that occurs due to changes in the environment
    Stress
  6. Internal or external factors or stimuli that cause stress
    Stressor
Author
ID
54498
Card Set
CNAChpt28April
Description
Chapter 28 Terms
Updated
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