GoPhone

  1. What company offers "Prepaid without Compromise, On The Network You Can Trust"!
    Hello.... AT&T of course!
  2. True or False -

    $2 Unlimited Daily Talk & Text is charged ONLY on the days the phone is used to make or receive unlimited nationwide calls, use IM, send a text, picture video or sound messages.
    True!
  3. True or False -

    All of AT&T's Unlimited Talk & Text prepaid plans provide nationwide calling, text, IM and picture messaging plus text and IM to Mexico and over 100 countries worldwide.
    True!
  4. True or False -

    $75 Unlimited Talk & Text Plus 200 MB Data is for the person who wants all of the benefits of the Unlimited plans, plus ability to frequently check e-mail, surf the web, and more!
    True it is!
  5. What if a customer does not use all of his/her data on the $75.00 Unlimited Talk & Text Plus 200 MB rate plan within 30 days?
    The customer will begin each 30 day period with a new allocation of 200 MB to use and there is no ‘rollover’ of unused data.
  6. Explain the $0.10 Simple Rate plan.
    Just 10 cents per minute for all nationwide calls.
  7. Can a customer add Unlimited Nights & Weekends to the new $0.10 Simple Rate plan?
    No. The feature was only available on the $1.00/day Unlimited Mobile-to-Mobile plan no longer available.
  8. How is the $19.99 Unlimited Messaging feature package, available with the Simple Rate plan, different than the unlimited messaging that is included on the Unlimited rate plans?
    Unlimited text to Mexico and over 100 countries worldwide is only available on the Unlimited rate plans; it is not a part of the $19.99 Unlimited Messaging feature package.
  9. May a customer add a data feature package to the 30 day $60.00 Unlimited Talk & Text or $75.00 Unlimited Talk & Text Plus 200MB Data rate plans?
    No. The only option for these two plans is the pay-per-use data rate of $.01/KB included in the plans. Once a customer on the $75.00 Unlimited Talk & Text Plus 200MB Data plan exhausts their 200MB, they revert to the pay-per-use data rate of $.01/KB included in the plans.
  10. What services will trigger the daily charge on the $2.00 Unlimited Daily Talk & Text plan?
    Voice calls made or received (except 611, 911), calls to access Voice Mailbox or check messages, any text/picture/video/sound message sent, and use of Instant Messaging (IM).
  11. What services will "not" trigger the daily charge on the $2.00 Unlimited Daily Talk & Text plan?
    Voicemail deposits, 611, 911 and other calls to refill account, any text/picture/video/sound message received, and using data or browsing.
  12. What happens when the customer’s balance is not enough to cover their chosen plan? (Example: $50.00 in the account on the $60.00 Unlimited Talk & Text rate plan)
    If the account balance is insufficient to cover the cost of the plan, services will not be available even though there is still a balance. Customers may choose to either add to their account balance, or call the 611 IVR and change to a lower rate plan.
Author
quizlovers
ID
54022
Card Set
GoPhone
Description
GoPhone Quiz
Updated