CNAChpt3April

A way of communicating that involves giving a person your full attention while he is speaking and encouraging him to give information and clarify ideas; includes nonverbal communication

A block or an obstacle

All of the conscious or unconscious messages your body sends as you communicate, such as facial expressions,
shrugging your shoulders, and wringing you hands

A meeting to share and gather information about residents in order to develop a care plan

A written plan for each resident created by
the nurse; outlines the steps taken by the
staff to help the resident reach his or her goals

Written legal record of all care received within a facility

When a group of specially-trained staff is called to provide advanced life support to a resident

Whether a resident has a signed advance directive or not

The process of reasoning and analyzing in order to solve problems; for the nursing assistant, critical thinking means making good observations and promptly report all potential problems

A set of learned beliefs, values, traditions and behaviors shared by a social, ethnic, or aged group

Swelling in body tissue caused by excess fluid

An accident, problem, or unexpected event during the
course of care

A written report documenting the incident and the response to the incident

A detailed form with guidelines for assessing residents in nursing homes; also details what to do if resident problems are identified

Communication without words, such as gestures and facial expressions

An organized method used by nurses to determine residents’ needs, plan the appropriate care to meet those needs, and evaluate how well the plan of care is
working; five steps are assessment, diagnosis, planning, implementation, and evaluation

A word part added to the beginning of a root to create a new meaning

To place things in order of importance

Factual information collected using the sense of signs, hearing, smell, and touch; also called signs

The main part of the word that gives it meaning

Physical movement of staff from room to room to discuss each resident and the plans of care

An unexpected occurrence involving death or serious physical or psychological injury

Information collected from residents, their family members and friends. Information may or may not be true but is what the person reported; also called symptoms

A word part added to the end of a root or a prefix to create a new word meaning

Communication involving the use of spoken or written words or sounds

Measurements that monitor the function of the vital organs of the body