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Diversity
- a variety of demographic, cultural, and personal differences
- may exist without a program
- broad focus
- not legally based
- create a positive work environment
- generally accepted
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Affirmative action
- purposeful steps to create employment opportunities for minorities/women
- purposeful, established program
- narrow focus
- legal requirement
- compensate for past discrimination
- controversial
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Surface-level diversity
differences such as physical disabilities that are observable, typically unchangeable, and easy to measure
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Deep-level diversity
differences such as personality and attitudes that are communicated through verbal and nonverbal behaviors and are learned only through extended interaction with others
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Social integration
the degree to which group members are psychologically attracted to working with each other to accomplish a common objective
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Age discrimination
treating people differently (e.g. in hiring and firing, promotions, compensation decisions) because of their age.
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Sex discrimination
treating people differently because of their sex
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Glass ceiling
the invisible barrier that prevents women and minorities from advancing to the top jobs in organizations
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Race and Ethic discrimination
treating people differently because of their race or ethnicity
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Disability
a mental or physical impairment that substantially limits one or more major life activities
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Disability discrimination
treating people differently because of their disabilities
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Other dimensions of diversity
- religion
- sexual orientation
- social economic status
- education
- experience
- physical appearance
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Awareness training
- raise employees' awareness of diversity
- challenge the underlying assumptions or stereotypes about others
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Skills-based diversity training
- teaches employees the practical skills for managing a diverse workforce
- Such practical skills: flexibility and adaptability, negotiation, problem solving, conflict resolution
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Diversity Audits
- formal assessments
- measure people's attitudes
- investigate advantages and disadvantages of people in hiring and promotions
- review diversity-related policies and procedures
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Diversity Pairing
- mentoring program
- people of different cultural backgrounds, sexes, or races/ethnicities are paired together
- to get to know each other and change stereotypical beliefs and attitudes
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