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What are some myths to the life of managers?
- rational, spend time planning, decifing and controlling
- organized, in control, unruffled
- roots in the structural frame
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What are some realities to the life of a manager?
- life is hectic, frantic, constantly shifting
- often too busy to read or even think
- rely oon intuition and hunches for many important decisions
- HR & Political frames/approaches
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How many hours would you expect managers to spend on interactions in an 8-hour work day?
- 4-6 (private sector)
- public sector is higher
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When approached by a situation, what are some factors to consider in picking a frame?
- need for committment and motivation
- need for technical quality
- degree of ambiguity and uncertainty
- extent of conflict and issues around scarce resources
- whether working from the bottom up
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What are two characteristics of excellent and visionary companies?
- Embrace paradox-loose, yet tight; disiiplined, yet entreprenurial
- clear core identity
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Describe an effective senior manager.
- Highly complex jobs requiring diverse skills-and frames
- Political dimension is cruical
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Which frames can help middle managers get ahead?
Structural and HR skills help performance, but political skils help you get ahead
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How do senior managers and middle managers dif
- Senior managers have more conceptual work-need to think about the organizations in the "big picture"-and more political
- Middle managers have more focus on people and technical
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Which frame is key to effectiveness as a manager? As a leader?
Structural (with HR); Political & Symbolic
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According to Dr. Mescon, what were the three ways that you could "get smart"?
- Listen to what the other person says
- Listen to what the other person DOES NOT say
- Listen to what the other person wants to say
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Which speaker said that, "You can lead from any position"?
Bob Bunker
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What were some major ideas from Bob Bunker?
- Remain technically competent
- Develop your 6th sense (knowledge,experience,analyzing)
- Never lose your temper, unless it is intentional
- Find ways to make work fun
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What are the structural approaches to Cindy Marshall's situation?
- Clarify goals
- Attend to relationships between structure and environment
- Design and implement structure to fit circumstances
- Focus on task, facts, logic, not personality or emotion
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What are the HR approaches to Cindy Marshall's situation?
- Respond to the needs and goals of people, and they’ll be committed and loyal in return
- Align needs of individuals and organization, serving best interests of both
- Support and empower people
- Empower through participation and openness
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What are the Political reprucussions to Cindy Marshall's situation?
- Can become cynical, self-fulfilling prophesy that intensifies conflict, misses opportunities for rationality and collaboration
- You may be seen as amoral, scheming, selfish
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What are the Symbolic reprucussions to Cindy Marshall's situation?
- Concepts are elusive
- Effectiveness heavily dependent on user’s art and skill
- Symbols may be viewed as fluff, camouflage, manipulation
- Awkward use of symbols may produce embarrassment, ridicule
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What are some tips for newcomers and outsiders?
- Use of only one or
- two frames often leads to entrapment:
- inability to generate effective options in tough situations
- Risk is even higher for newcomers and outsiders (including members of groups that have historically been excluded)
- Newcomers and outsiders are less likely to get a second chance or the benefit of the doubt when they make mistakes
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What does Stephanie Benfield say about Leadership "in power"?
- More insular: don’t need to reach out because you have power
- A lot more infighting
- More susceptible to
- corruption
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What does Stephanie Benfield say abour Leadership "out of power"?
- Not as much infighting—more cohesive
- In GA, seniority doesn’t apply to leadership, so better leaders
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What are the four components of Leadership?
- A process—transactional or relational
- Involving influence—focused on shaping the behavior of others
- In a group context—one or more others
- Focused on goal attainment—or task accomplishment; getting something done
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How is leadership different from authority and power?
- Authority can only sometimes produce obedience by force of position
- You can lead from anywhere, and you can fail to lead in a leadership position
- Effective leaderspersuade and inspire more than force, coerce, or manipulate
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What is the difference between traits and skills?
traits are ingrained characteristics; skills are learned abilities
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What are the six key traits of leaders?
- intellegence
- self-confidence
- sociability
- charisma
- determination
- personal integrity
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