IT Quiz 7

Outsourcing a selected activity (such as infrastructure) to an external vendor is otherwise known as:
A. Partial sourcing
B. Selective sourcing
C. Offshore outsourcing
D. Backsourcing
E. Total outsourcing

What is the outsourcing option that includes the closest location and direct customer control?
A. Offshore outsourcing
B. Nearshore outsourcing
C. Onshore outsourcing
D. None of the above

What is project scope?
A. Any measurable, tangible, verifiable outcome, result or item that is produced to complete a project or part of a project
B. Quantifiable criteria that must be met for the project to be considered a success
C. Defines the work that must be completed to deliver a product with the specified features and functions
D. Products, services, or processes that are not specifically a part of the project

Which of the following is a reason why IT projects fail:
A. Not understanding sociotechnical view
B. Bad management
C. Not relying upon proper planning
D. Failure to communicate
E. All of the above

Which of the following is a challenge of outsourcing?
A. Contract length
B. Competitive edge
C. Confidentiality
D. All of the above

What is a project manager?
A. Represent key dates when a certain group of activities must be performed
B. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project
C. An individual who is an expert in project planning and management
D. The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project

How is "success" defined, from a change management perspective?
A. Success means that the system is technically elegant
B. Success means that the system has constant uptime
C. Success means user requirements have been met and they are happy with it
D. Success means that the system has come in under budget
E. All of the above

Which of the following is a characteristic of a well-defined project plan?
A. Communicated to all key participant
B. Easy to read
C. Appropriate to the project's size
D. All of the above

IT Project Management is unique because:
A. There are more stakeholders
B. The challenges of integration with architecture and pre-existing software
C. It is hard to define who is paying for the project
D. The project manager must interface with all functional areas in the organization and speak their language
E. All of the above

Which of the following should you consider if you are thinking about outsourcing?
A. Vendor costs
B. Competitive advantage
C. Risk
D. Knowledge of the provider
E. All of the above

What is a simple bar chart that depicts project tasks against a calendar?
A. PERT Chart
B. Gantt chart
C. Project scope
D. dependency

What do change management techniques aid in?
A. Composition of the design and implementation of a system
B. Policy management of the design and implementation of a system
C. Evolution of the design and implementation of a system
D. All of the above

What categories should an organization evaluate when making an outsourcing decision?
A. Salary cost
B. Geopolitical risk
C. English proficiency
D. All of the above

Which of the following countries is considered an up-and-comer in the outsourcing industry?
A. Israel
B. New Zealand
C. Thailand
D. China