PMP Quality

Processes to ensure the project will satisfy the needs for which it was undertaken & implement a quality management system

Identifying relevant quality requirements/standards & documenting how the project will demonstrate compliance

• Inputs:
• 1. Scope Baseline
• 2. Stakeholder register
• 3. Cost performance baseline
• 4. Schedule Baseline
• 5. Risk Register
• 6. EEF
• 7. OPA

• Tools:
• 1. Cost-benefit analysis
• 2. Cost of quality
• 3. Control charts
• 4. Benchmarking
• 5. Experiments
• 6. Statistical Sampling
• 7. Flowcharting
• 8. Proprietary methodologies
• 9. Additional quality planning tools

• Outputs
• 1. Quality management plan
• 2. Quality metrics
• 3. Quality checklists
• 4. Process improvement plan
• 5. Project document updates

Ensuring the project uses all processes needed to meet requirements. The ultimate purpose of QA is quality improvement

• Inputs:
• 1. Project management plan
• 2. Quality metrics
• 3. Work performance information
• 4. QC measurements

• Tools:
• 1. Plan quality & perform quality control tools
• 2. Quality audits
• 3. Process analysis

• Outputs:
• 1. OPA updates
• 2. Change requests
• 3. Project management plan updates
• 4. Project document updates

Monitoring results for compliance & recommending necessary changes

• Inputs:
• 1. Project management plan
• 2. Quality metrics
• 3. Quality checklists
• 4. Work Performance measurements
• 5. Approved change requests
• 6. Deliverables
• 7. OPA

• Tools:
• 1. Cause/Effect diagram
• 2. Control Charts
• 3. Flowcharting
• 4. Histogram
• 5. Pareto chart
• 6. Run chart
• 7. Scatter diagram
• 8. Statistical sampling
• 9. Inspection
• 10. Approved change requests review

• Outputs:
• 1. QC measurements
• 2. Validated changes
• 3. Validated deliverables
• 4. OPA updates
• 5. Change requests
• 6. Project management plan updates
• 7. Project document updates