Conflict Resolution Notes

reasources, data, relationships, values

any thing wiht a limited supply

anything that the answer can be obtained from a source

interactions between two or more people

major isues in the news, beliefs

Data

values

NO WAY! chooses not to deal with conflict. if possibe an _____ will actually walk away when faced with conflict

YOUR WAY! puts aside one's own needs and concerns in order to satisfy the needs of the other perosn. This is a person that will quickly apologize even if they are not wrong or invlolved in the situation.

HALF WAY! tries to seek middle ground. They are willing ot giver somehting up in order to get something

OUR WAY! works with all people invovled to stisfy the needs of al. it invovles problem solving in order to have both people's needs met. one party does not wit at the other's expense

MY WAY! this person tries to win or make the other person lose by giving-in. this person will defend his/her position without regar ot others. they assume that in order to win, hte other person must lose.rarely apologize

competitor

compromiser

accomidator

avoider

collaborator

express the feeling

describe the other peron's behavior

explain the behavior's effect on you

state what you want to happen