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organizational behavior
studies the impact that individuals, groups, and organizational structure have on behavior in organizations.
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3 goals of OB
explanation, prediction, control
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Mintzberg's 10 management roles
- Interpersonal: figurehead, leadership, liaison
- Informational: monitor, disseminator, spokesperson
- Decisional: entrepreneur, disturbance handlers, resource allocators, negotiator
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Katz's 3 MGMT Skills
Technical, People/Human, Conceptual
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