function of specifying the work activities of an individual or group in an organizational setting
work physiology (physical consideration)
sets work-rest cycles according to the energy expended in various parts of the job. the harder the work, the more the need for rest periods
ergonomics (physical consideration)
describe the study of the physical arrangement of the work space together with tools used to perform a task. fit the work to the body rather than forcing the body to conform to the work
work measurement
a process of analyzing jobs for the purpose of setting time standards
why use work measurement (4)
Schedule work and allocate capacity
Motivate and measure work performance
Evaluate performance
Provide benchmarks
Work sampling
use interference to make statements about work activity based on a sample of the activity
paying employees bsed on their performance works- improvements in productivity and quality
specialization of labor
simple, repetitive jobs are assigned to each worker
job enlargement
specialized work is made more interesting by giving the worker a greater variety of tasks (horizontally) or by getting a worker involved in planning, organization and inspection (vertically)
horizontally mixed with vertically is
job enrichment
sociotechnical systems
philosophy that focuses more on the interaction between technology and the work group. attempts to develop jobs that adjust the production process technology to the needs of the worker and work group
time study
separation of a job into measurable parts with each element timed individually. individual times are then combined and allowances are added to calculate a standard time
predetermined motion time data systems (PMTS)
systems for deriving a time for a job by summing data from tables of generic movement times developed in the laboratory
elemental data
used to derive a job time by summing times from a database of similar combinations
normal time
time that a normal operator would be expected to take to complete a job without the consideration of allowances